Food & Beverage Manager

About the property

The Pullman Miami Airport is dedicated to providing exceptional guest experiences, operational efficiency, and financial performance. We are known for our strong culture, comprehensive benefits, and competitive bonus programs. We are seeking individuals with a passion for service and a desire to contribute to our mission of delivering memorable experiences.

Responsibilities

• Oversee the daily operations of Tavolo Restaurant, the Lobby Bar, and the Coffee Club, ensuring exceptional guest experiences and financial performance.
• Support banquet operations through the leadership of the Assistant Banquet Manager and collaborate on event execution.
• Lead the day-to-day operation of Tavolo Restaurant, the Lobby Bar, and the Coffee Club.
• Maintain high service standards and ensure consistent guest satisfaction.
• Monitor cleanliness, presentation, product quality, and compliance with brand standards.
• Ensure all health, safety, sanitation, and liquor regulations are consistently followed.
• Coach, mentor, and develop supervisors and front-line Team Members.
• Foster a positive, engaging, and service-oriented work environment.
• Build a culture focused on accountability, teamwork, and continuous improvement.
• Assist in developing and managing departmental budgets.
• Monitor labor costs, productivity, food cost, and beverage cost.
• Identify opportunities to increase revenue and improve profitability.
• Review daily, weekly, and monthly operating results and implement corrective actions when needed.
• Support inventory management, purchasing, and cost control initiatives.
• Maintain a visible presence during service periods.
• Respond promptly and professionally to guest feedback and service recovery situations.
• Continuously seek opportunities to elevate the dining and beverage experience.
• Partner with Sales, Front Office, Kitchen, and Housekeeping teams to ensure smooth hotel operations.
• Support hotel initiatives, promotions, and special events.
• Contribute ideas that enhance guest satisfaction and drive outlet performance.

Requirements

• Minimum 3–5 years of progressive Food & Beverage leadership experience in hotels or upscale restaurants.
• Previous experience managing a restaurant and bar operation; hotel experience is strongly preferred.
• Experience supervising multiple outlets is an asset.
• Banquet experience is preferred, although direct banquet management will be supported by the Assistant Banquet Manager.
• Strong leadership, communication, and organizational skills.
• Solid understanding of food and beverage financials, labor management, and cost controls.
• Ability to lead by example in a fast-paced, guest-focused environment.
• Proficiency with POS systems (Silverware knowledge is a plus) and Microsoft Office.
• Must speak English fluently. Bilingual is a plus.
• Flexible schedule, including evenings, weekends, and holidays.

Qualifications

• Education: Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Experience: Previous experience in a similar role within the hospitality industry.
• Skills: Strong leadership, communication, and organizational skills; solid understanding of food and beverage financials, labor management, and cost controls; ability to lead by example in a fast-paced, guest-focused environment; proficiency with POS systems and Microsoft Office; fluency in English; bilingualism is a plus.

Benefits

• Comprehensive benefits package including 401(k) with a company match.
• Luxurious bonus programs.

Pay

$62,000 - $65,000 annually.

Schedule

Flexible schedule, including evenings, weekends, and holidays.

Company Information

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of over 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS. Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.