Food & Beverage Manager

About the role

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life.

Responsibilities

• Drive hotel profitability through revenue generation in various food and beverage outlets (i.e., room service, restaurants, banquets, pool, kitchens, stewarding, retail), cost control, guest satisfaction, and associate engagement
• Maintain communication with all departments to ensure guest service needs are met
• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
• Deliver on guests’ expectations and have the desire to create WOW moments
• Resolve opportunities to the satisfaction of involved parties
• Maintain a positive and professional relationship with all employees, guests, and vendors
• Exercise personnel action discretion within the hotel’s policies
• Provide conflict resolution and ensure disciplinary and termination procedures are followed and that all workplace standards are upheld
• Promptly address all operational issues with Management and Staff
• Oversee divisional matters as they relate to federal, state, and local employment and civil rights laws
• Control payroll and equipment costs (minimizing loss and misuse)
• Create and maintain staffing schedules, ensuring appropriate coverage
• Implement cost control measures and revenue enhancement strategies to maximize profitability while maintaining service quality
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

Requirements

• A minimum of one year of previous Food and Beverage supervisory or management experience
• Excellent verbal and written communication skills
• Ability to prepare and analyze data, figures, and transcriptions prepared on and generated by computer
• Knowledge of food and alcoholic beverages
• Embrace Technology – continually learn, adapt and master to new operating systems
• Must have a valid driver’s license and reliable transportation

Qualifications

• Ability to work a flexible schedule including weekends and holidays
• Luxury hotel experience, a plus

Skills

• Leadership
• Teamwork
• Customer Service
• Problem Solving
• Conflict Resolution
• Communication
• Time Management
• Financial Management
• Food Service Operations

Benefits

• Healthcare benefits
• Health Savings Account and Flexible Spending Accounts
• 401(k) retirement plan with company matching, fully vested, and loan option
• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Fitness & wellness discounts
• LinkedIn Learning membership
• Associate’s events throughout the year

Pay

The pay scale for Food & Beverage Manager is $75,000 to $85,000. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

Schedule

Flexible schedule including weekends and holidays