Food & Beverage Manager

Job Summary

The position involves planning and managing the operations of the Restaurant, Room Service, Bar, and catering departments to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures, and federal, state, and local regulations.

Responsibilities

• Plan and manage the operations of the Restaurant, Room Service, Bar, and catering departments.
• Recommends promotional ideas and procedural changes.
• Prepares forecasts, implements, monitors, and controls the budgets for the various outlets.
• Manages the human resources within the department, including recruitment, training, development, performance reviews, and termination.
• Develops, recommends, implements, and manages the department's annual budget, business/marketing plan, forecasts, and objectives to meet/exceed management expectations.
• Implements and manages all company programs to ensure compliance with SOPs, including safety and sanitation regulations, and federal, state, and local regulations.
• Market the Food and Beverage outlets by developing and managing the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines.
• Manage the maintenance/sanitation of the food and beverage areas and equipment to protect the asset, comply with regulations, and ensure quality service.
• Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.

Requirements

• More than two years of post-high school education.
• One to two years of employment in a related position with this company or other organizations.

Qualifications

• Excellent comprehension for assisting with guest and associate matters.
• Excellent oral communication for communicating with guests and associates, issuing instructions, and communicating policies.
• Knowledge of food safety and chemicals/agents for training purposes.

Physical Demands

• Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
• Able to lift, push, pull, and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 - 40 lbs.
• Bend to pick up dropped items as needed.
• Bend to assist in serving food or getting supplies.
• No kneeling required.
• Mobility - 95% of shift covering all areas of outlets supervising.
• Continuous standing to assist at hostess station - minimal stationary standing.
• Climbing stairs - varies by location.
• No driving required.

Benefits

• Unlimited paid time off.
• Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit.
• Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance.
• Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period.
• Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution.
• Eligible to enroll in Health, Dependent and Commuter flexible spending accounts.
• Company-paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage.
• Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance.
• Company-paid short-term disability.
• WINFertility guidance for those enrolled in Sage medical plan.
• Calm Health Application Subscription.
• Tuition Reimbursement of up to $2,000 per calendar year.
• Employee Assistance Program.
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.