Food & Beverage Manager

What will you be doing?

• Oversee daily operations of all food and beverage outlets, including restaurant, lounge/bar, banquet facilities, and in-room dining.
• Ensure consistent service quality, food presentation, cleanliness, and guest satisfaction across all outlets.
• Collaborate with Sales and Catering teams to plan and execute meetings, conferences, weddings, and special events.
• Maintain high standards of customer service and hospitality.
• Address guest concerns and complaints promptly and professionally.
• Manage departmental budgets, forecasts, and financial performance.
• Oversee banquet setup, service execution, and post-event evaluations.
• Maintain a high quality hotel image through effective housekeeping and sanitation in the Food and Beverage operation.
• Secure all Food and Beverage property and inventories.
• Implement and support hotel policies and procedures.
• Audit and review the job performance of subordinates and maintain records of assigned associates according to policy.
• Hire, induct, orient, and train assigned personnel to meet departmental responsibilities.
• Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained.

What do you bring to the role?

• Strong knowledge of restaurant, lounge/bar, and banquet operations.
• Knowledge of Beverage operations and understanding wine varieties, labels, and vintages.
• Mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements.
• Ability to work entire shift standing and moving about in banquet, restaurants, and kitchen areas.
• Effective communication and interpersonal skills, including reading, writing, and communicating effectively in English.
• Ability to effectively deal with internal and external customers, some of whom may require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information, and resolve issues.

What's in it for you?

• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free Parking.
• "Two for one" movie theatre coupons at Marcus Theatres.
• Ability to grow your career, and transfer from one property to another.
• Paid time off.
• Early wage access.
• Medical, dental, and vision insurance (offered after 30 days of employment).
• Company-paid life insurance.
• Employee assistance program offer.
• 401k with employer match.
• Salary Estimate: $65,000-$75,000.

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 16 hotels and resorts, our properties are known for their unique character and style.