FOOD & BEVERAGE MANAGER - AMERICAN AIRLINES PHOENIX AZ
About the role
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies — in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results.
Our F&B Manager will lead the American Airlines Lounge operations (PHX Airport). They will lead the charge in ensuring our American Airlines guests receive exceptional guest service and high quality food and beverage offerings, each and every day. As a F&B Manager, you must be a utility player - the ability to jump in where needed, when needed (FOH and BOH). Note - Lounge hours demand the ability to work weekends/evenings.
Responsibilities
- Ensures guest satisfaction through effective and efficient service, impactful team leadership, and ensuring a clean and pleasant environment
- Maintains accurate and complete reporting (daily operations, inventory, scheduling reports)
- Trains, develops, and mentors a team of engaged, focused, and dedicated associates committed to quality
- Creates crew schedules and identifies when to send crew home according to labor models and guest traffic / volume patterns
- Assist with ordering, accounting and maintaining product and supply inventories
- Takes initiative to immediately act on violations of safety, sanitation and security policies
- Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and specifications
- Promotes a positive team culture focused on guest service and "wow-worthy" American Airline lounge experiences
Requirements
- Minimum 2 years’ high volume F&B experience
- Demonstrated passion for motivating a guest-centric team
- Experience in a multi-cultural environment
- Self-motivated and passionate about guest service delivery
Qualifications
- Food & Beverage management experience (hotel restaurant, chain, or multi-unit)
- Experience with food costing and inventory
- Labor Costs and scheduling oversight
Benefits
- Medical
- Dental
- Vision
- Life Insurance / AD&D
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Pay
$70,000 – $72,000
Schedule
Lounge hours demand the ability to work weekends/evenings.