FOOD & BEVERAGE MANAGER - AMERICAN AIRLINES LAX
About the role
Our F&B Manager will lead the American Airlines Lounge operations (LAX Airport). They will lead the charge in ensuring our American Airlines guests receive exceptional guest service and high quality food and beverage offerings, each and every day. As a F&B Manager, you must be a utility player - the ability to jump in where needed, when needed (FOH and BOH). Note - Lounge hours demand the ability to work weekends/evenings. Our F&B Manager ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and specifications. They promote a positive team culture focused on guest service and "wow-worthy" American Airline lounge experiences.
Key Responsibilities
- Ensures guest satisfaction through effective and efficient service, impactful team leadership, and ensuring and a clean and pleasant environment
- Maintains accurate and complete reporting (daily operations, inventory, scheduling reports)
- Trains, develops, and mentors a team of engaged, focused, and dedicated associates committed to quality
- Creates crew schedules and identifies when to send crew home according to labor models and guest traffic / volume patterns
- Assist with ordering, accounting and maintaining product and supply inventories
- Takes initiative to immediately act on violations of safety, sanitation and security policies
Preferred Qualifications
- Food & Beverage management experience (hotel restaurant, chain, or multi-unit)
- Experience with food costing and inventory
- Labor Costs and scheduling oversight
- Must be self-motivated and passionate about guest service delivery
- Experience in a multi-cultural environment
- Minimum 2 years' high volume F&B experience
- Demonstrated passion for motivating a guest-centric team
Pay
Salary: 75000 - 77000
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD&D
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave