Food & Beverage Manager

Essential Duties & Responsibilities

• Direct and oversee all front-of-house food and beverage operations.
• Manage the Club restaurant, bar, pool snack bar, pool bar, and beverage cart operations.
• Ensure all outlets operate in accordance with Troon and Hidden Valley Country Club service standards.
• Develop, implement, and maintain departmental Standard Operating Procedures (SOPs).
• Maintain a clean, safe, and professional work environment.
• Deliver exceptional hospitality and personalized service to members and guests.
• Foster a culture centered on service excellence, accountability, and teamwork.
• Address member concerns promptly and professionally.
• Maintain a visible presence throughout the Club during operating hours.
• Collaborate with Club leadership to enhance member programming and dining experiences.
• Lead execution of all Hidden Valley Country Club member events.
• Cook up and coordinate staffing, service plans, room setups, timelines, and operational logistics for Club events.
• Work closely with culinary and operational teams to ensure seamless event execution.
• Participate in planning and development of new dining and social experiences that drive member engagement.

Team Leadership

• Recruit, train, coach, and develop front-of-house associates.
• Create and manage staff schedules based on business levels and labor budgets.
• Conduct regular performance coaching and associate evaluations.
• Foster a positive and productive team culture.
• Ensure compliance with all company policies, safety procedures, and service standards.

Financial & Administrative Responsibilities

• Manage beverage inventory, ordering, receiving, and monthly inventory processes.
• Monitor labor costs, beverage costs, and operating expenses.
• Aid in budgeting and forecasting activities.
• Analyze operational performance and implement improvements where necessary.
• Ensure proper inventory controls are maintained across all outlets.
• Support month-end reporting and financial review processes.

Qualifications

• Minimum 3-5 years of progressive Food & Beverage management experience.
• Experience managing multiple food and beverage outlets simultaneously.
• Strong leadership and team development skills.
• Proven ability to deliver high levels of hospitality and member satisfaction.
• Strong organizational, communication, and problem-solving abilities.
• Experience with inventory management and labor scheduling.
• Ability to thrive in a fast-paced, service-oriented environment.
• Proficient with Microsoft Office and POS systems.

About Hidden Valley Country Club

The Food & Beverage Manager is responsible for leading and overseeing all food and beverage service operations throughout the Club. This hands-on leadership position is responsible for delivering exceptional member and guest experiences while managing multiple service outlets, driving operational excellence, and leading a high-performing team. The ideal candidate is a highly organized, service-focused leader with experience managing multiple revenue centers in a private club, resort, hotel, or upscale hospitality environment.

About Troon

Troon is the world’s largest professional club management company, specializing in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values emphasizing being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.