Food & Beverage Management & Development Program

About the role

The Food & Beverage Management Training & Development Program at Greensboro Country Club is a 12–18-month, hands-on learning experience designed to prepare aspiring hospitality professionals for leadership roles within the private club industry. Participants will rotate through all major front-of-house dining areas-including casual, banquet, and fine dining operations-while receiving personalized coaching, structured mentorship, and exposure to senior club leadership.

Responsibilities

• Rotate through all major Food & Beverage outlets, including casual dining, fine dining, and banquet operations.
• Learn and perform each service position (server, bartender, host/hostess, food runner, expeditor) to gain a full understanding of front-of-house operations.
• Support the setup, execution, and breakdown of banquets, events, and daily dining service.
• Participate in cross-training within non-F&B departments such as Purchasing, Accounting, and Human Resources to understand overall club operations.
• Gain proficiency in club technology platforms including POS systems, reservation software, and inventory management tools.
• Maintain compliance with food safety, alcohol service, and workplace safety standards.
• Demonstrate leadership in day-to-day operations by modeling service excellence and supporting team members.
• Conduct and participate in pre-shift meetings, coaching sessions, and leadership discussions.
• Attend scheduled one-on-one meetings with mentors, department heads, and senior management.
• Participate in leadership and management workshops, including conflict resolution and communication training.
• Submit monthly written reports summarizing learning outcomes, operational insights, and self-evaluations.
• Deliver a consistent, personalized service experience aligned with Greensboro Country Club's standards and values.
• Engage positively with members, anticipate their needs, and build professional relationships that foster trust and satisfaction.
• Participate in club social events, committees, and cultural activities to strengthen understanding of private club traditions and expectations.
• Uphold and promote the Club's mission, values, and commitment to excellence in every aspect of service.
• Complete all assigned training modules, evaluations, and quizzes within designated timeframes.
• Demonstrate measurable progress in service skill, operational knowledge, and leadership capabilities.
• Achie mastery in each program phase before advancing to the next stage.
• Provide constructive feedback and participate in peer reviews to support continuous improvement.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
• Recent graduates or early-career professionals with strong hospitality experience are encouraged to apply.
• 1–2 years of hands-on experience in food & beverage, restaurant, hotel, or private club operations preferred.
• Previous supervisory experience is a plus but not required.
• Must demonstrate a genuine passion for hospitality, leadership potential, and a desire to build a long-term career in the private club industry.
• Familiarity with point-of-sale systems, event service standards, and fine dining etiquette beneficial.
• ServSafe, TIPS, or other industry certifications are advantageous but may be earned during the program.

Qualifications

• Must be able to stand, walk, and engage actively for extended periods.
• Flexible schedule including mornings, evenings, weekends, and holidays based on club needs.
• Professional appearance and adherence to club standards required.
• Culture that emphasizes service excellence and teamwork.

Skills

• Strong interpersonal and customer service skills.
• Ability to multitask and manage multiple priorities.
• Proficiency in Microsoft Office Suite.
• Knowledge of food safety and alcohol service regulations.
• Effective communication and problem-solving abilities.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan with employer match.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on club services.

Pay

ESTIMATED: $29,651 per year

Schedule

Flexible schedule including mornings, evenings, weekends, and holidays based on club needs.