Food & Beverage General Manager, Winter Seasonal
About the role
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Responsibilities
- Set the example for all other staff for service standards, menu knowledge, wine and beverage education, and overall service excellence.
- Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and maintaining daily logbook.
- Understand completely and implement all policies, procedures, standards, specifications, guidelines and training programs for Mountain Dining.
- Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Make employment and termination recommendations consistent with Company guidelines for review.
- Fill in where needed to ensure guest service standards and efficient operations.
- Continually strive to develop staff in all areas of restaurant and professional development.
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
- Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection, timely work-order submissions and by following the restaurant’s preventative maintenance programs.
- Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
- Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
- Knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
- Fully understand and follow all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
- Other duties as assigned.
Requirements
- Minimum 5 years of restaurant experience with at least 1 year at a managerial level.
- High school diploma or equivalent.
- Leadership, problem-solving and multi-tasking skills.
- Communication and customer service skills.
- Must be able to lift and carry 40+ lbs.
- TIPS certification required within 30 days of employment.
- Serve Safe Food Protection Manager certification required within 30 days of employment.
- Preferred Bachelor’s degree or equivalent.
Skills
- Strong working knowledge of MS Office Suite.
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons.
- More employee discounts on lodging, food, gear, and mountain shuttles.
- 401(k) Retirement Plan.
- Employee Assistance Program.
- Excellent training and professional development.
- Referral Program.
Pay
The expected pay range is $56,858.00 - $81,225.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Schedule
Winter Seasonal 2026/2027 Shift Type: Full Time hours available.