Food & Beverage Attendant | Pilina | Full-time

About the role

Provide inspired Food & Beverage to highlight the destination we represent is one of our passions. As a Food & Beverage Attendant in our lobby lounge, Pilina, you will be a hospitality ambassador that will connect our guests to the delectable cuisine and libations inspired by our diverse culture and island home. You will play a crucial role in supporting our servers and bartenders to ensure that we provide an impeccable dining experience for our guests.

Responsibilities

• Responsible for providing Food & Beverage service within Fairmont & Leading Quality Assurance (LQA) standards.
  • Adhere to daily checklist and duties assigned
  • Aid Food & Beverage Servers in all aspects of the dining experience to include but not limited to running food, table maintenance and beverage service
  • Clear and reset tables in a timely manner while adhering to sanitation guidelines and Fairmont Kea Lani procedures
  • Ensure the proper set up and break down of all side stations in the venue
  • Deliver food or drinks to the guest at the table according to LQA standards
  • Check service stations for necessary equipment and set up
  • Have full knowledge of all menu items, garnishes, contents and preparation methods for all food and beverage venues on property
  • Participate in monthly departmental sales promotions
  • Adhere to the State of Hawaii & State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
  • Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
  • Focus attention on guest needs, remaining calm and courteous at all times
• Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

Requirements

• Must be able to speak, read, write and understand the English language.
• Requires good communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Must possess basic computational ability.
• Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.
• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
• Must be able to work well with others.
• Maintain a professional working environment and attitude.

Qualifications

• High School diploma (or equivalent) and/or vocational training.
• Minimum of one year of food and beverage experience is required.
• Previous experience in a high-volume, luxury hotel environment is an asset.

Skills

• Service orientation
• Communication skills (verbal and written)
• Multi-tasking
• Detail-oriented
• Work independently
• Work well with others

Benefits

• Comprehensive benefits package (Medical, Vision and Dental)
• Extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Pay

Hourly rate: $23.04

Schedule

Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.