Food & Beverage Associate I

About the role

Crafty’s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food & beverage program for their employees, no matter where they work. After operating with a vertically integrated supply chain in Chicago and the Bay Area, Crafty launched a third‑party fulfillment model that has rapidly scaled coverage into over 25 markets globally in just a year. The team is diverse and high‑powered, spanning technology, supply chain operations, field operations, sales, account management, and more, working in a dynamic, fast‑paced, and fun environment.

Seattle, WA: Crafty’s Food & Beverage Associates are the face of our in‑office Concierge pantry program. They are the human element and the friendly face that leads client‑site execution on a daily basis, supporting the site’s product merchandising, inventory management & order replacement, in addition to equipment management.

Responsibilities

• Merchandising: Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms, complete expiration checks and product rotations as needed
• Customer Service: With support from your manager, engage with our clients and other Crafty team members onsite, delivering the highest quality service
• Maintenance + Inventory: Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget)
• Communication: Communicate and escalate any location needs or safety concerns to your manager, and accurately complete pre/post route paperwork

Qualifications

• Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions
• Effective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions
• Operationally Sound: Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards
• Reliable: Shows accountability, punctuality, and consistency in fulfilling commitments; maintains high service standards, fosters client trust, and contributes to operational efficiency
• Resilient: Quickly adapts to change, anticipates and addresses challenges with strong problem‑solving skills, and maintains a positive attitude to ensure ongoing success
• Collaborative: Works effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance; demonstrates a team‑oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success
• Autonomy: Empowers client operations team members to act decisively, innovate, and continuously improve, ultimately leading to enhanced client relationships, operational efficiency, and overall success
• Attention to Detail: Demonstrates exceptional attention to detail by meticulously overseeing merchandising, inventory management, and ownership responsibilities to ensure precision, consistency, and excellence in all aspects of operations
• Must be able to download the Crafty application on your mobile device
• Must be able to remain stationary for 50% of the time and capable of pushing, pulling, and lifting boxes weighing up to 50 pounds throughout the client site as needed

Benefits

• Crafty healthcare plan covering primary health, dental, and vision
• 401k
• Paid time off
• Equipment certification courses
• Parental leave
• Crafty‑grade snacks, beverages, and fun events

Pay

Starting at $22 per hour. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amount listed above.

Schedule

Full‑time, hourly role requiring availability Monday through Friday with a shift time from 7:00 am – 4:00 pm PT.