Food & Beverage Associate

Seasonal position providing excellent customer service, assisting with food preparation and service, and maintaining cleanliness in Park District food service areas.

About the role

The Food & Beverage Associate supports daily operations by promoting and enforcing proper food handling procedures, maintaining cleanliness, and delivering a high-quality customer experience. This role involves cash handling, inventory management, and collaboration with team members to ensure seamless service.

Responsibilities

• Promote, maintain, and enforce proper food handling and preparation procedures as set by the State of Illinois and Winnebago County Health Department.
• Maintain excellence in food preparation, safety, cleanliness, and customer experience standards.
• Follow food sanitation guidelines when prepping, cooking, or grilling food.
• Communicate professionally with guests, providing accurate information about facility policies.
• Collaborate with supervisory staff regarding inventory, supplies, and operational concerns.
• Complete daily tasks and checklists efficiently and accurately.
• Maintain professionalism and handle cash transactions according to established protocols.
• Work cooperatively with team members to facilitate smooth daily operations.
• Adhere to all safety guidelines, policies, and procedures.
• If 21 or older, sell alcohol in compliance with regulations.
• Work evenings, weekends, holidays, and private events in a fast-paced environment.
• Follow Rockford Park District Personnel Policies and departmental operational policies.
• Use the HRIS system for HR, payroll, and timekeeping requirements.
• Attend all departmental trainings and meetings.
• Implement the Rockford Park District’s Emergency Response Plan as needed.
• Perform additional duties as assigned.

Requirements

• Minimum age of 16 years.
• Available to work up to 20 hours per week, including nights, weekends, and holidays.
• Food service or cash handling experience preferred.
• Reliable transportation, as work locations vary across the Park District.
• Strong oral communication and organizational skills.
• Ability to provide excellent customer service with sensitivity and efficiency.
• Creative, energetic, and able to work effectively in a team environment.
• Strong work ethic and interpersonal skills.
• Obtain Food Handlers Certification (may be attained after hiring).
• If 21 years of age, Illinois Basset Certificate Training required (may be attained after hiring).
• Bilingual abilities a plus.

Physical Requirements

• Medium work: Exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly.
• Ability to perform physically intensive tasks, including climbing, balancing, stooping, kneeling, crawling, reaching, standing, walking, pushing, lifting, and repetitive motions.
• Substantial movements of wrists, hands, and/or fingers.

Work Environment

• Primarily stationed outdoors with exposure to dirt, noise, and weather extremes.
• Ability to work under stressful conditions and problem-solve effectively.
• Potential exposure to hazardous materials.

Pay

$15/hour