Food Bank Coordinator

Position Purpose

The CFS Food Bank Coordinator provides assistance, to participants who seek support to meet their basic human needs. This position provides guidance and support as part of a team in the areas of: Food Bank (Neepawa and McCreary), Christmas Hampers, Kettle Campaign, vouchers for Thrift Store participants, community liaison, Emergency Disaster Services, and other programs that are developed to meet the needs of clients and the community.

Accountabilities

• Community Services:
  • Meet with clients to assess their needs through intake processes using the Link2Feed client management system
  • Distribute food assistance through the Food Bank as per current operational policies
  • Aid the Community Ministries Director with ongoing strategic planning to ensure programming and services reflect client needs
  • Work cooperatively with Program Coordinator to address needs of clients
  • Refer clients to work with Program Coordinator to connect with community resources, programs, agencies and services
  • Issue vouchers to clients for basic needs for the thrift store as per policy and request
  • Operate all Food Bank Operations including but not limited to, Warehouse, Food Rescue and Food Distribution in accordance with the Standards of Excellence. This includes the Neepawa operations and the McCreary Food Bank Programs
  • Cover Programming operations in absence of the Programming Coordinator
  • Provide Emergency Disaster Services as part of a team
  • Volunteer Management: Coordinate with the CFS Program Coordinator to ensure that the Food Bank Program has adequate volunteer assistance
  • Train, schedule, evaluate and thank volunteers for the Food Bank Program
  • Provide direction and support to employees and volunteers and ensure that they work together to achieve the purposes of the organization
• Administration:
  • Input data into Link2Feed; complete and submit all statistical reports in a timely manner
  • Track and record all food donations, incoming and outgoing, including input data into Second Harvest app for food rescue program
  • Maintain confidentiality and keep accurate participant files and statistical records
  • Ensure that programs are regularly reviewed and evaluated
  • Work with the Community Ministries Director to ensure that programs (including program reviews, inspections, and audits) meet contractual, legal and internal requirements
  • Conduct all administrative duties as outlined with due diligence
  • Follow direction on the compliance and adherence to Operating Policies and Procedures (i.e. gift cards, vouchers etc.)
• Seasonal Supervision:
  • Supervise and coordinate volunteers for the Christmas Hamper Program
  • Coordinate Toy Drives
  • Distribute available items and donations to all participants requiring Christmas assistance

Working Conditions

• Working environment is typically in the office, food bank and warehouse in generally agreeable conditions
• Sometimes travel and work in the community
• Periodic travel away for trainings may be required and flexible hours to deliver programs may be associated with this position
• Willingness to work some evenings and weekends to meet program needs
• Food Rescue may result in working in the outdoors in all weather conditions
• Ability to lift and carry weights of up to 50 lbs

Education, Experience, AND Qualifications

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures
• Ability to provide an original copy of a Criminal Record vulnerable persons and Adult Abuse registry check that is satisfactory to The Salvation Army, in its sole discretion, is required
• Ability to provide a Child Abuse Registry Check
• Completion of a formal post-secondary program of two academic years
• Current First Aid/CPR Certification or willingness to complete once hired
• Current Food Handlers Certification or willingness to complete once hired
• Current Non-Violent Crisis training or willingness to complete once hired

Experience And Knowledge

• 2 years’ relevant experience and/or experience working directly with marginalized people
• Knowledge of warehouse and inventory management an asset
• Knowledgeable about Social Media management and advertising

Skills And Capabilities

• Knowledge of community-based resources is an asset
• Experience in office administration, computers and database entry
• Working knowledge of Microsoft Office software
• Ability to provide a valid Manitoba Class “5” Driver’s license, own vehicle, and current driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion
• Must be able to establish good working relationships with community partners
• Must be able to work independently and as part of a team environment
• Able to work in a consultative, diplomatic and tactful manner
• Able to maintain information in confidence and exercise good judgement
• Able to lift weights of up to 50 lbs
• Self-motivated and disciplined
• Strong sense of integrity with professional ethics and a balanced sense of fairness and flexibility
• Able to proactively recognize potential risks and issues, respond with solutions and engage others in implementing change
• Strong written and verbal communication skills - clear and simple to understand
• Effective organizational and time management skills – self-motivated and disciplined self-starter
• Able to proactively recognize potential risks and issues, respond with solutions and engage others in implementing change
• Strong written and verbal communication skills - clear and simple to understand
• Effective organizational and time management skills – self-motivated and disciplined self-starter
• Able to adhere to, support, and promote The Salvation Army’s mission, vision, and values

Compensation

The target hiring range for this position is $18.30 to $22.87 with a maximum of $27.44. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.