Food and Beverage Utility

HUALAPAI PREFERENCE Position: Food & Beverage Utility- GCW Department: Grand Canyon West Classification: Non-Exempt Salary Range: NE2W Supervisor: Food & Beverage Supervisor Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned. Position Summary Food & Beverage Utility are responsible for utilizing all operations including POS system to handle Food & Beverage transactions, both cash and credit. Provides outstanding customer service at all times. May assist with food handling duties and cleaning if needed. Knowledge And Abilities Ability to communicate well and interact with guests in a clear concise manner. Ability to provide outstanding customer service by providing prompt, courteous and helpful information to guests. Experience in use of POS systems and handling cash and credit transactions while following proper cash handling policies and procedures. Ability to cook and use proper food handling procedures and food safety knowledge. Ability to work in a team environment, multi-task efficiently and maintain positive working relationships. Knowledge of Grand Canyon West locations, operations, Hualapai history and culture. Duties & Responsibilities Handle cash and credit retail transactions using the POS system. Responsible for assigned cash drawer and end of day balancing of cash and sales reports. Handle all transactions using proper cash control policies and procedures. Assist guests with questions they have concerning Grand Canyon West locations, operations, Hualapai history and culture. Provide outstanding customer service using high service standards. Assist with maintaining inventory and assist in stock inventory, as directed. May assist with basic food handling and custodial duties, as needed. Perform other work-related duties as assigned. Qualifications Good oral communication skills. High School Diploma or GED. Ability to lift up to 50 pounds. Prior experience working with a POS system or cash handling preferred. Food Handlers’ card. Preference given to Hualapai Tribal members. Working Conditions Typical café/deli environment with high transaction volume. May be required to lift up to 50 lbs. Must be able to work varying schedules, weekends and holidays. Willingness to work in remote location. | Applicant must pass a pre-employment drug screen and extensive background check may be required. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be given to persons of Indian decent in accordance with Public law 88-353, Section 703 (7-2-71) and Public Law 93-638, Section 7B Revised: March 21, 2026 Grand Canyon Resort Corporation (GCRC) is wholly-owned by the Hualapai Tribe and is located in Peach Springs, Arizona. In 1988, the Hualapai People, who have been part of this land since time immemorial, established GCRC, welcoming millions of visitors each year to tour the area. The year 1883 is when the reservation was established, and occupiers are usually foreign to the land they occupy. To further increase tourism in the area, the Grand Canyon Skywalk was built in 2007. The Skywalk is a glass, horseshoe-shaped bridge that enables visitors to walk beyond the canyon walls at Grand Canyon West, suspending them 4,000 feet above the riverbed and providing an unparalleled view of this natural wonder.