Food and Beverage Shift Supervisor, Part-Time

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs, and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

About the role

Under the direction of the Food & Beverage Manager, the Food & Beverage Supervisor oversees the operations of the restaurant and bar. This role supervises staff, training, workplace culture, guest flow, business initiatives, and internal/external relationships. The Supervisor delivers exceptional guest service through strong leadership, effective communication, and consistent follow-up with both guests and employees. This position fosters a results-driven culture that emphasizes efficiency, accountability, and timely decision-making.

Imagine spending every day working in a place that must be seen to be believed. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth. Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting.

Our Core Values

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

Responsibilities

• Supervise restaurant and bar operations, including guest service, service standards, cash handling, and staffing in accordance with company policies and procedures.
• Oversee front of house staff during shifts, ensuring adherence to company standards and management directives.
• Ensure compliance with all corporate operating guidelines as well as applicable local, state, and federal laws, including food safety, sanitation, alcohol service, and ADA regulations.
• Maintain strict sanitation standards across all areas, including employee hygiene, kitchen and service areas, storage spaces, dining areas, bar, patios, and restrooms.
• Maintain high-cost control standards for food and beverage quality, presentation, service, and guest satisfaction.
• Ensure timely and accurate submission of shift operational reports.
• Manage and support POS system operations as needed.
• Conduct daily pre-shift (pre-service) meetings to communicate expectations, updates, and goals.
• Assist with training and develop new and existing employees to ensure consistency and growth.
• Oversee execution of amenities and special service details during shift.
• Maintain cleanliness and organization of all front-of-house storage areas.
• Supervise end-of-shift checkout procedures to ensure accuracy, accountability, and completion of side work.
• Coordinate in-residence guest requests and special arrangements during shift.
• Maintain flexibility to work varied schedules, including nights, weekends, and holidays.
• Perform other duties as assigned.

Requirements

• Obtain Blue Card and Food Handler certification within sixty days of employment.
• High school education/equivalent required; Bachelor’s Degree preferred.
• A minimum of 1 year of related experience including supervisory and/or management experience.
• Previous experience in the hospitality, travel, and/or golf industry preferred.

Skills

• Strong grasp of current Microsoft technologies and platforms.
• Demonstrated experience and capability in staff management.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends/holidays.
• Outstanding organizational and analytical skills.
• Positive attitude, professional manner, and appearance in all situations.
• Knowledge of applicable laws, codes, and regulations, as well as policies and procedures of the department.

Physical/Mental Requirements

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, and talk or hear.
• Frequently required to reach with hands and arms.
• Occasionally required to climb or balance, stoop, kneel, crouch, and/or crawl.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move 50 pounds with assistance.

Benefits

• Paid time off for full-time, permanent employees.
• Employer-sponsored health plans.
• 401k match.
• Complimentary golf for employees and immediate family members.