Food Access Initiatives Operations Assistant

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must parse the posting. First, "Organization Information" is not a section heading we need; we can ignore. We need About the role: likely the Position Summary paragraph. Responsibilities: list of duties under "Responsibilities (Include but are not limited to):" then bullet points. Requirements: maybe "Required Qualifications" is qualifications; but we have separate sections for Requirements and Qualifications. The posting has "Required Qualifications" and "Ideal Qualifications". Also "Physical Requirements". Also "Skills" maybe from required qualifications like proficiency etc. We need to decide mapping. We have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only sections with real content. Let's extract: About the role: Position Summary paragraph: "Food Access Initiatives Operations Assistant (Full-Time): GrowNYC’s Food Access Initiatives (FAI) provide the framework for making healthy, regional food accessible to all New Yorkers by overseeing GrowNYC’s work to promote and accept SNAP/EBT, Health Bucks, WIC and Senior Farmers Market Nutrition Program (FMNP) Checks, eWIC, Over the Counter (OTC) Healthy Foods Benefits, and Greenmarket Bucks. The Food Access Initiatives Operations Assistant will report directly to the Food Access Initiatives and Partnerships Program Manager and assist in all program operations. The ideal candidate for this role possesses flexibility, initiative, responsiveness, organization, and excellent communication skills." That's about the role. Responsibilities: The bullet list under "Responsibilities (Include but are not limited to):" includes multiple sub-sections: Food Access Site Operations, Food Currency Tracking, Onboarding and Training, Programs and Partnerships. Each has multiple bullet points. We'll combine into a single

• list? Probably each bullet as
• . Could group but spec says use
  • for any list of duties/requirements/benefits. So we can make a flat list of all duty items. Requirements: Might be "Required Qualifications"? But we also have Qualifications section. The spec distinguishes Requirements vs Qualifications. Usually Requirements are mandatory qualifications; Qualifications could be ideal or preferred. We'll treat "Required Qualifications" as Requirements. And "Ideal Qualifications" as Qualifications (or maybe Skills). Also "Physical Requirements" could be part of Requirements? But we have separate Skills section maybe for proficiencies. Let's parse: Required Qualifications list: - 1-3 years of administrative or operations experience, preferably in the food access space. - Valid driver’s license for at least 1 year with a satisfactory driving record and willingness to drive a cargo van or small vehicle throughout NYC. DMV records will be solicited. - Demonstrated proficiency in Google Sheets and/or Microsoft Excel. - Demonstrated proficiency using Apple products (iPads and iPhones) and apps. - Strong commitment to a racially and socially just food system with a knowledge of the Supplemental Nutrition Assistance Program (SNAP), the Farmers Market Nutrition Program (FMNP), and other nutrition benefit programs. - Outstanding organizational skills. - Precision, accuracy, and timeliness in completing duties. - Outstanding written and oral communication skills. - Excellent interpersonal skills, including patience with others. - Ability to follow directions, work as a team, and manage multiple concurrent projects in a fast-paced team environment. - Demonstrated ability to work with confidential information with a high level of discretion and sensitivity. - History of successfully working with people from various identity groups and backgrounds. Ideal Qualifications: - A working knowledge of Spanish or another non-English language is a plus. - Familiarity with Filemaker Pro, NetSuite, Adobe InDesign, Learning Management Systems, recording platforms (e.g., PearDeck, Panopto), or a willingness to learn. Physical Requirements: - Ability to lift up to 65 lbs and work outdoors (aiding techniques/tools will be provided for safe lifting upon request), walking, and standing for periods of 8-10 hours, sometimes in extreme temperatures. - Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. - Ability to work in a potentially noisy environment. - A valid driver’s license and willingness to drive for GrowNYC Note: driver's license repeated. Schedule: - This position is full-time, year-round, with an expected weekly workload of 35-40 hours. - Work schedule is primarily Wednesday through Sunday, with mandatory in office presence on Wednesdays and availability to work on holidays. - Coverage for site shifts may begin as early as 6 AM, and assistance with special events can require evening work. Compensation/Pay: - The position is a full-time, non-exempt salaried position. - It pays $52,000 - $54,000 per year and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). - This position is union-eligible. Benefits: Already included in compensation description; but we could separate Benefits section: list of benefits. Location: Not required heading. Other Duties: maybe not needed. We need to avoid boilerplate like EEO etc. Now decide sections: About the role: yes. Responsibilities: yes. Requirements: maybe combine Required Qualifications + Physical Requirements? But Physical Requirements could be separate but we have no heading for Physical Requirements; we could put under Requirements or Skills. The spec says we can have Requirements section; we can include physical requirements there. Qualifications: Ideal Qualifications. Skills: maybe the proficiencies (Google Sheets, Apple products) could be Skills; but they are already in Required Qualifications. Could move them to Skills. However we must not duplicate info. We need to preserve all substantive information; we can allocate them to either Requirements or Skills but not duplicate. Let's decide: Requirements = mandatory qualifications (experience, driver license, commitment, organizational skills, communication, interpersonal, teamwork, confidentiality, diversity). Skills = technical proficiencies (Google Sheets/Excel, Apple products, maybe Filemaker etc). Qualifications = ideal qualifications (Spanish, familiarity with certain tools). Benefits = list of benefits. Pay = salary range. Schedule = schedule details. We must ensure we don't leave any heading with filler. All sections must have real content. Let's extract each. Responsibilities list: need to capture each duty item. From the text: Food Access Site Operations: - Coordinate operations, promotion, and acceptance of electronic payment processing and FAI currencies, including EBT tokens, Debit/Credit tokens, Health Bucks, OTC Healthy Foods, FMNP, etc. - Monitor weekly food access site reports and work closely with Greenmarket Regional Managers to follow up on bank or coupon discrepancies, troubleshoot, and provide ongoing training and support. - This role will document and report information on staff’s bank and currency management in consultation with the FAI Program Manager. The information will be used conjunctively with the appropriate managers to issue Corrective Action Notices (CANs) and Performance Improvement Plans (PIPs) as needed. - Manage and track the program’s equipment (e.g., iPads, receipt printers, card readers, tokens) across all Greenmarket program staff. - Provide both virtual and onsite support for currency questions or issues for Site Leads and producers as needed at any Greenmarket location. - Provide phone and email support on weekends for Managers and Site Staff to troubleshoot time-sensitive field issues (e.g., TotilPay server issues, Filemaker not loading). - Provide fill-in coverage for EBT Lead shifts across markets as needed, with a focus on high-volume transaction sites. Food Currency Tracking: - Conduct regular inventory of the in-house Health Bucks, Greenmarket Bucks, tokens, and promotional materials and coordinate timely ordering and restocking. - Enter and track financial information for various currencies redeemed at Greenmarkets, such as Greenmarket Bucks, and collect information for redemption reports. - Support the entering and tracking of financial information for various currencies redeemed by GrowNYC Wholesale, such as Greenmarket Bucks, Health Bucks, FMNP Coupons, and Fresh Connect coupons. - Submit packaged FAI currencies as needed. - Run the end-of-year inventory for any unused Greenmarket and Health Bucks to report to GrowNYC finance and the New York City Department of Health and Mental Hygiene (NYDOHMH), respectively, before destruction. Onboarding and Training: - Provide initial and ongoing training to Greenmarket Site Leads in the operation of Food Access Initiatives programs, including handling equipment, running transactions, operating prescription programs, and other special initiatives. - Coordinate with Food Access and Agriculture (FAA) administrative staff during onboarding to administer equipment to all new Site Leads according to protocols. - Work with the FAI Program Manager to update FAI-related SOPs and training materials each year. - Coordinate with Regional Managers to train new Greenmarket Producers to accept all FAI currency in compliance with Greenmarket Producer rules. - Support Greenmarket Producers with their applications to accept the required FAI currencies and liaise with the New York State Department of Agriculture and Markets, NYDOHMH, and Greenmarket Producers regarding any issues. - Serve as a point of contact for the Greenmarket Producer community for questions or guidance regarding nutrition benefit redemptions. Programs and Partnerships: - Coordinate the Greenmarket Buck program: respond to inquiries in a timely manner, coordinate and prepare orders for external partners, and track payments. - Prepare redemption reports at the end of the year or when requested. - Coordinate with external partners to organize nutrition education and food access-related programming at GrowNYC sites. - Support the creation of promotional materials for the program, as well as regularly update the relevant materials used to train and assist GrowNYC Site Leads, producers, and partner organizations. - Support FAI project evaluations, including compiling reports and project statistics. - Train and support interns assigned to the FAI program. We'll list each as
  • . Now Requirements (mandatory): Let's list items from Required Qualifications that are mandatory, plus Physical Requirements maybe. Required Qualifications list items: 1. 1-3 years of administrative or operations experience, preferably in the food access space. 2. Valid driver’s license for at least 1 year with a satisfactory driving record and willingness to drive a cargo van or small vehicle throughout NYC. DMV records will be solicited. 3. Demonstrated proficiency in Google Sheets and/or Microsoft Excel. 4. Demonstrated proficiency using Apple products (iPads and iPhones) and apps. 5. Strong commitment to a racially and socially just food system with a knowledge of the Supplemental Nutrition Assistance Program (SNAP), the Farmers Market Nutrition Program (FMNP), and other nutrition benefit programs. 6. Outstanding organizational skills. 7. Precision, accuracy, and timeliness in completing duties. 8. Outstanding written and oral communication skills. 9. Excellent interpersonal skills, including patience with others. 10. Ability to follow directions, work as a team, and manage multiple concurrent projects in a fast-paced team environment. 11. Demonstrated ability to work with confidential information with a high level of discretion and sensitivity. 12. History of successfully working with people from various identity groups and backgrounds. Physical Requirements: - Ability to lift up to 65 lbs and work outdoors (aiding techniques/tools will be provided for safe lifting upon request), walking, and standing for periods of 8-10 hours, sometimes in extreme temperatures. - Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. - Ability to work in a potentially noisy environment. - A valid driver’s license and willingness to drive for GrowNYC (duplicate of driver's license but we can keep). We could include physical requirements under Requirements as well. Now Qualifications (ideal): Ideal Qualifications list: - A working knowledge of Spanish or another non-English language is a plus. - Familiarity with Filemaker Pro, Net