Fonteva / Salesforce Solution Lead

About the Role

We are seeking an experienced Fonteva & Salesforce Solution Lead to provide immediate hands-on support while establishing long-term technical continuity within our organization. This role requires deep product expertise in Fonteva combined with strong Salesforce platform experience. The ideal candidate is product-minded, comfortable operating between Business and IT, and capable of translating complex membership-driven requirements into scalable, sustainable solutions.

Responsibilities

• Lead configuration, optimization, and enhancement of Fonteva on the Salesforce platform
• Translate business requirements into scalable technical solutions
• Drive technical solutioning, backlog refinement, and effort breakdown
• Manage API integrations and coordinate with offshore development teams
• Support data migration initiatives and system integrations
• Collaborate closely with Business and IT stakeholders to ensure alignment
• Ensure proper documentation, testing support, and deployment readiness
• Provide structured knowledge transfer to internal teams to ensure long-term ownership and continuity

Requirements

• 5+ years of Salesforce platform experience (Sales Cloud and/or Service Cloud preferred)
• 2+ years hands-on Fonteva experience
• Strong functional and technical understanding of membership management, dues and subscription models, events management, and accounting/financial integrations
• Experience with API integrations and data migration
• Comfortable operating in a hybrid Business + Technical liaison role

Qualifications

• Salesforce certifications (nice to have)
• Experience working with associations or membership-based organizations (nice to have)
• Background in accounting or experience integrating with accounting systems (nice to have)
• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field required. Relevant professional experience in Salesforce and Fonteva may be considered in lieu of formal education where applicable.