FOH Supervisor
Store Operations
Maintains a clean, organized and stocked environment
Performs successful opening and closing procedures of the store, including set up, break down, and prep and distribution of all catering orders
Assists the General Manager in ensuring that the store maintains customer service standards and team members adhere to meal and break policies
Ensures all cash handling procedures are upheld. Is accountable for store funds while running a shift
Assigns duties to staff during shifts
Consistently sets an example for all team members by adhering to and enforcing policies
Effectively implements new menu rollouts and educates team members on said rollouts
Promotes and enforces safe work practices, maintaining safety standards and procedures in the restaurant and filing appropriate reports for any incidents that occur
Reports potential safety hazards and operational inconsistencies
Product
Tastes products during the shift for quality control
Follows and enforces all company recipes/procedures/processes
Ensures all team members have the most up to date menu and SOP knowledge
Qualifications
- Basic computer skills required
- Capable of working overtime, weekends, evenings, and special events as needed
- Must be well organized, capable of multitasking, and extremely detail oriented
- Must have excellent verbal and written communication skills
- Knowledge of the industry and relevant health and safety regulations. Current manager food handler card
- Has leadership skills and ability to make decisions quickly and under pressure
Requirements
- Must be able to lift up to 35lbs, and frequently lift and bend from the waist
- Must be able to stand for long periods
- This position requires frequent use of hands and arms in repetitive motions
- Must be able to adjust vision to both day and night lighting, and be able to focus on both distant and close ranges
- Regularly required to handle hot food and alcoholic beverages
Pay
Pay rate: $19.50 + tips! Our tips average an extra +$4 an hour.