FOH Shift Lead

Responsibilities

• Aid in managing the front-of-house team and ensuring all staff are trained and performing their roles effectively
• Maintain oversight of guest experience and address any concerns or requests promptly
• Ensure the dining area is clean, organized, and well-stocked
• Collaborate with kitchen staff to ensure seamless service and communication
• Support management in staffing, scheduling, and inventory control as needed
• Enforce health and safety regulations and maintain a safe working environment for all employees

Requirements

• Prior experience in a FOH Shift Lead or supervisory role in a restaurant setting
• Strong understanding of customer service principles and front-of-house operations
• Excellent leadership and communication skills
• Ability to handle high-pressure situations while maintaining a positive attitude
• Detail-oriented with strong organizational skills
• Able to multitask and manage time effectively
• Flexible availability, including evenings and weekends