FOH Restaurant Manager | The Copperfield

About the role

The Copperfield is a modern neighborhood restaurant featuring an upscale diner and bar serving breakfast, lunch, and dinner, along with a grab-and-go market. We're seeking an experienced Front-of-House Manager to lead our service team and deliver an exceptional guest experience.

Responsibilities

• Lead the day-to-day front-of-house operations, ensuring exceptional guest service and hospitality.
• Coach, develop, and motivate servers, bartenders, hosts, and support staff to deliver consistent service excellence.
• Aid with hiring, onboarding, training, scheduling, and performance management of front-of-house team members.
• Maintain high standards for service, cleanliness, organization, and overall restaurant presentation.
• Support daily operations by managing floor execution, resolving guest concerns, and ensuring smooth service.
• Aid with managing labor costs, staffing levels, and operational efficiency.
• Foster a positive, accountable, and team-oriented culture where employees can grow and succeed.

Qualifications

• 2+ years of restaurant management or front-of-house leadership experience in a full-service or casual dining environment.
• Strong leadership, communication, and coaching skills.
• Passion for hospitality and delivering exceptional guest experiences.
• Experience with scheduling, staffing, and daily restaurant operations.
• Ability to lead confidently in a fast-paced, high-volume environment.
• Strong organizational, problem-solving, and decision-making skills.
• ServSafe Certification preferred.

Benefits

• Competitive salaried compensation based on experience.
• Eligible for store bonus program.
• Medical and dental insurance.
• Paid time off.
• Dining discounts.
• Ongoing leadership development and advancement opportunities.