FOH Manager - Davio's - Boston Logan Airport

Duties And Responsibilities

• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Maintain company standards for food, beverage, service, and atmosphere while building positive customer relations.
• Warmly greets and acknowledges guests upon arrival.
• Serve as a role model and provide accessibility to staff while developing leadership and motivational skills.
• Exhibit efficiency in completing job requirements by working with a sense of urgency and consolidating tasks.
• Supporting programs to enhance staff morale and training, which includes writing of schedules.
• Effectively lead the restaurant while the Manager or Assistant Manager is not present.
• Acts with integrity and honesty while promoting the company culture.
• Operations: Assist with food, beverage, labor-management costs, receiving, storage, and inventory management.
• Lead each shift by delegating duties, assigning tasks, and following up with all team members.
• Ensure the security and safety of guests and team members through pro-actively following proper sanitation and safety procedures.
• Follow inventory control procedures to reduce product loss.
• Maintain cleanliness and organization throughout the restaurant.
• Prepare food when necessary.
• Check food quality and temperatures throughout the day to maintain Health and Safety regulations.
• Identify back-ups in the kitchen and work with managers to re-organize when necessary.
• Must demonstrate a commitment to getting the job done.

Qualifications

• Practical experience as a supervisor in the hotel/restaurant industry, preferred.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• ServSafe Food Manager’s Certification or equivalent.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Good communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
• Strong self-motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Able to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively, in English.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Proficiency required in reading, writing, and mathematics, in English.
• Able to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder and walking long distances.