FNP/ANP/PA Provider Trainer

Position Summary

The Provider Trainer is an Advanced Practice Provider (APP) who divides their time between direct patient care as a float provider and delivering EPIC training and workflow support to clinical providers.

Key Responsibilities

• Provide direct patient care in service area, in a float position, across Davidson, Davie, and Iredell Counties.
• Maintain knowledge of the organization’s electronic health record (EPIC) and related clinical software.
• Provide workflow and clinical systems training to new and existing providers to improve competence and confidence in documentation and system use.
• Plan and implement the provider training and orientation schedule.
• Develop and maintain training materials, policies, and procedures related to EHR usage.
• Collaborate with:
• Quality: to incorporate regulatory and policy training.
• Health Information Management: to integrate coding and documentation standards.
• Orientation stakeholders: to coordinate onboarding activities.
• Communicate training evaluation outcomes to the Team Lead and Medical Director.
• Provide ongoing support related to updated processes, system enhancements, and documentation requirements.
• Ensure providers maintain patient confidentiality and privacy in accordance with regulatory standards.
• Maintain adherence to all minimum qualifications, required skills, and responsibilities applicable to Nurse Practitioner/Physician Assistant roles.
• Perform other duties as assigned by the supervising medical doctor.

Minimum Qualifications

• At least 2 years' Pediatric and Adult care experience as an APP required.
• Experience working with underserved and/or vulnerable populations.
• Understanding of confidentiality and medical ethics.
• Prior computer and EHR experience (EPIC preferred).
• Ability to maintain effective working relationships.
• Knowledge of standards of medical care.
• Organized, efficient, and accurate in work processes.

Required Skills

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Access) and email communication.
• Ability to analyze problems and develop solutions at strategic and functional levels.

Education & Experience

• Master’s Degree or higher from an accredited Nurse Practitioner or Physician Assistant Program.
• Previous Pediatric and Family Medicine experience required - 2 years minimum FQHC experience preferred.

Required Certifications & Licensures

• BLS/CPR certification.
• Active North Carolina license as a Nurse Practitioner or Physician Assistant.

Work Environment & Physical Requirements

• Prolonged periods of sitting, reading, and documentation.
• Frequent short-distance walking.
• Repetitive keyboard use and limited physical activity.
• Personal vehicle travel to clinics, offices, and offsite meetings.
• Intact sight and hearing (with or without assistive devices).

Benefits

• Monday–Friday, 8:00 AM–5:00 PM
• No evenings, weekends, or holidays
• 10 paid holidays per year
• Paid Time Off
• Excellent insurance
• Retirement
• Public Service Loan Forgiveness

Kintegra Health Core Requirements

• Patient First – Prioritizing the well-being and needs of the patient.
• Build, Not Blame – Focusing on improving processes rather than assigning fault.
• Integrity and Honesty – Promoting fairness, openness, and responsible use of organizational resources.
• Cohesion and Flexibility – Supporting an interdependent team environment.
• Culturally Sensitive – Demonstrating awareness, respect, and effective communication across cultures.

Kintegra Health is an equal opportunity employer and values diversity.