FMLA Coordinator (HCM Senior Analyst, PN 20067703)
About the role
Assists in the design, implementation, and ongoing maintenance of process‑improvement initiatives for FMLA administration, supporting the transition to a centralized and standardized workflow. Serves as the primary point of contact for incoming FMLA requests and inquiries, maintaining accurate, confidential case files and electronic tracking systems. Reviews medical certifications and FMLA documentation for completeness, eligibility, and compliance, issuing required notices and determining approval, denial, or pending status. Monitors deadlines for certifications, recertifications, and designation notices, ensuring timely communication with employees, supervisors, and HR leadership. Interprets HR data from Cognos BI and Kronos to support data‑driven decisions. Coordinates with ADA and Disability program staff to ensure alignment across leave‑related programs and provides occasional backup for ADA compliance.
Requirements
- 3 years experience in human resources.
- OR completion of undergraduate core program in human resources, business or public administration AND 12 months experience in human resources.
- OR 1 year experience as Human Capital Management Analyst, 64612.
- OR equivalent of Minimum Class Qualifications For Employment noted above.
Skills
- Knowledge of civil service laws, rules & regulations; BWC human resource policies & procedures; state policies pertaining to internship utilization; public relations; federal & state laws & rules governing human resources & fair employment practices (e.g., ADA, EEO, FLSA); technical writing.
- Skill in use of personal computer & applicable software applications (e.g., databases, spreadsheets, OAKS, HRIS, etc.).
- Ability to define problems, collect data, establish facts & draw valid conclusions; calculate fractions, decimals & percentages; write meaningful, accurate & concise reports; use proper research methods in gathering data; gather, collate & classify information about data, people or things; respond to sensitive inquiries from & contacts with employees, officials & general public.