FM Onsite Coordinator
ARC Document Solutions · Houston, TX · 1 mo ago
On-siteInformation TechnologyFull-time
About the role
Supports and understands FM/MPS‑specific solutions by providing high‑quality service through exemplary onsite customer service and accurate task execution. Consistently exceeds client expectations by demonstrating a “Whatever It Takes” attitude while delivering the highest‑quality solutions.
Responsibilities
- Collect, sort, and distribute mail received via USPS, FedEx, UPS, and other carriers.
- Prioritize and complete work requested by staff.
- Perform hole punching, laminating, binding, and folding.
- Conduct general maintenance of reprographics equipment.
- Maintain and control supplies for all copiers and printers.
- Perform wide‑format printing, small‑format printing, and scanning.
- Complete finishing tasks such as binding, collating, and related duties.
- Assist with collecting data for space planning.
- Provide reception coverage during PTO and lunch breaks.
- Perform other duties as assigned.
Requirements
- High school diploma required.
- 1–3 years of experience in a print room or related environment.
- 1–3 years of onsite administrative customer service experience.
- Strong professional written and verbal communication skills.
- Interpersonal skills that support positive outcomes.
- Proficient problem‑solving and conflict‑resolution skills.
- Proficiency with Adobe and Microsoft Office (Word, Excel, Outlook, PowerPoint).
Benefits
- Excellent company support and resources.
- A strong company reputation backed by consistent 5‑star customer reviews.
- Competitive compensation.
- Comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan with company matching.
- A management team committed to your success.
- A culture that genuinely cares for our employees.
- An excellent opportunity to grow within the largest commercial digital printing company in the country.
Cultural Fit
We are one team, one company. We are proud of our outstanding culture, and maintaining it is essential to us. The right candidate thrives in a collaborative team environment.