Flow Crew Member (KPDH Experience)

About the Role

Netflix House is a first-of-its-kind, permanent, year-round home for fans where you can explore, play, taste and shop your way through your favorite Netflix stories. It's free to enter, and once inside, you can dive into activities that immerse you in your favorite titles with a mix of complimentary and paid experiences. With fresh experiences dropping regularly throughout the year, there's always a new reason to come back.

Calling all 'KPOP Demon Hunter' fans! We are looking for individuals who can bring their deep passion for the movie's pulse-pounding storyline, iconic characters, and chart-topping songs to this brand-new immersive experience. Your enthusiasm for the world of Demon Hunters will be the key to making this experience unforgettable for every Fan who walks through our doors.

As a Flow Crew Member in our new KPDH Experience, you will bring to life in-world experiences through various roles, including Fan control, behind-the-scenes work, and general operational support positions. The Attractions Crew Member is critical to the experience's success through their dedication to show excellence and their contribution to creating an in-world experience for our Fans. The Attractions Crew Member will provide general information, scan tickets, manage guest flow and queuing, and more. This on-site, full-time or part-time hourly role is based in King of Prussia, PA.

Responsibilities

• Work in specific roles for an in-world Attractions experience, including Fan control, behind-the-scenes operational roles, and general operations positions.
• Provide best-in-class service to our Fans while adhering to specific IP needs and in-world environments.
• Act as a Netflix Ambassador to help drive increased fandom and engagement with Netflix shows.
• Execute Standard Operating Procedures (SOPs), including emergency procedures.
• Foster a culture of safety in all actions.
• Perform other duties as assigned.

Requirements

• Applicants must be at least 18 years of age to be considered for employment.
• Demonstrated experience in fast-paced retail, hospitality, attractions, and F&B operations, or immersive experiences, theatrical productions, or show-based attractions.
• Knowledge of creative excellence and show quality process.
• Knowledge of the Netflix platform and shows.
• Excellent teamwork skills and a proactive approach to problem-solving.
• Strong customer service and communication skills.
• Fluency in additional languages is a plus.
• Strong desire to think outside the box and innovate.
• Willingness to learn environmental, health, and safety (EHS) protocols.
• Availability to work a flexible schedule, including weekends and holidays, at a 365-day operation.

Pay

$19.60 - $24.52 per hour