Floor Technician

About the company

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About the role

The Floor Technician is responsible for enhancing the overall Resident experience through exceptional maintenance of all floor areas and sustaining the highest standards of cleanliness and sanitation. The attention to detail and cleanliness of the community is paramount in delivering on the level of service Grand Living promises to its residents and their family members. The Floor Technician will thoroughly clean and maintain all types of flooring in resident units and in all common areas including back-of-house, stripping and waxing as required or assigned and in accordance with the standards and procedures of the community. This is to be handled in The Sterling Touch™ friendly, courteous, helpful, timely and professional manner in all interactions, resulting in a very high level of Resident satisfaction. The Floor Technician is under the general guidance of the Director of Environmental Services in accordance with Community standards, processes, procedures and practices.

Qualifications

• High School Diploma or GED, preferred
• Floor technician experience, preferred
• Cleaning experience, required
• Ability to read, write and speak the English language sufficiently to communicate with Residents, guests and fellow employees; to explain and record resident requests, comprehend work requests, differentiate individual linen use and care, product labels, Community communications
• Ability to scrub and scour surfaces, extending arms overhead to perform cleaning tasks, and work in narrow and confined spaces
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time
• Ability to lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds

Benefits

• Generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service (PTO is earned at lesser rates for part-time staff)
• Affordable insurance options for medical, dental, vision and more
• 401(k) with a 4% company match on a 5% contribution
• Automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP)
• High-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements)
• Grand Spa & Fitness facilities available for use at designated times