Floor Supervisor

About the role

We’re looking for a dependable and energetic Floor Supervisor to help oversee daily store operations and support the team in a part-time, key-holder role. You’ll lead by example and help drive a fun, customer-first store environment.

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Requirements

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Must be at least 18 years of age due to keyholder responsibilities, including store opening/closing and equipment use

Physical Requirements

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Benefits

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training
• Flexible part-time scheduling