Floor Supervisor

About the role

The Apothecarium is seeking a Full-Time Floor Supervisor to join our dynamic team in Lancaster, PA. This role is part of our mission to provide exceptional customer service and support to our patients.

Responsibilities

• Provide compassionate, friendly, and professional customer service to patients and caregivers
• Aid in the product selection, effects, potency, dosing, methods of consumption, and administration processes
• Train new employees on our POS system and ecommerce platform
• Assist patients with complex questions about product usage
• Work within a diverse team environment

Requirements

• Age requirements by state as determined by the Department of Health or State Regulatory Commission
• One (1) year of customer service, retail, or related experience preferred
• Cannabis experience a plus
• Flexible work schedule, including evenings, weekends, and holidays
• One (1) year of supervisory or leadership experience

Physical Requirements

• Able to push, pull, lift, or move a minimum of 50 lbs.
• Capable of sitting, standing, kneeling, bending, squatting, and/or walking for extended periods of time.
• Able to handle cash or card transactions with patients using an electronic processing system.

Benefits

• Employee Discount (all employees eligible)
• Paid Time Off
• Health, vision, and dental insurance (with telehealth option)
• 401k with 4% company matching (100% vested immediately)
• Employee Assistance Program
• Paid Parental Leave
• Life Insurance
• Short & Long Term Disability
• Recognition Program
• Pet Insurance
• Employee Discounts
• Disability & Life Insurance