Floor Staff- Starting Wage- $12.50/ Hour

Essential Duties and Responsibilities

• Handling of emergency situations when called upon to do so
• General cleaning duties;
• Compliance with company dress code.

Box Office

• Operating POS system, including proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
• Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
• Promoting the Regal Crown Club program
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Responding to phone calls and questions from guests in a manner consistent with guest service philosophy

Concession

• Operating POS system, including proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory
• Promoting the Regal Crown Club program
• Operating, preparing and cleaning of all concession related equipment
• Selling/consuming alcoholic beverages if applicable, complying with local, state and federal food safety laws
• Absiding by all federal and state laws with regards to breaks and/or meal periods
• Ensuring required alcohol certification and training are current where applicable

Usher

• Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums
• Inspecting backpacks and packages when applicable
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• Enforcing MPAA rating system
• Conducting in-theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Reporting to management any problems, discrepancies or unusual situations that arise at the theatre
• Performing in-theatre concession auxiliary sales as directed by management
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
• Maintaining the cleanliness and operation of theatre vending equipment
• Assisting with all opening and closing duties as assigned by management

Pay Scale Information

[ENTER HOURLY RATE HERE]

Benefits

• Enjoy free movie passes and discounted concessions at any Regal location
• Eligible to participate in 401(k) retirement plan with a company match after reaching age 21 and completing six months of service

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate
• Completion of Regal Responsible Beverage Server training on Regal Online University
• Possess good public speaking, listening effectively and responding clearly and directly
• Perform calculations with speed and accuracy and identify and correct errors
• Identify problems, gather relevant data and note possible causes of problems
• Evaluate relevant information, recognize alternatives and reach conclusions based on evidence
• Take action beyond what is necessarily called for
• Perform under pressure and/or opposition
• Possess excellent communication skills with customers, co-workers and management
• Establish goals, budget time, and set priorities to achieve desired objectives

Physical Demands

• Frequently stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear
• Occasionally climb or balance and stoop, kneel, crouch, or crawl
• Occasionally lift up to 60 pounds
• Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus