Floor Manager (W Scottsdale)

Riot Hospitality Group, headquartered in Scottsdale, Arizona, is a premier national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for every guest. RHG transforms the industry through innovative hospitality while maintaining exceptional customer service. Brands under management include Dierks Bentley's Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Supper Club, Kauboi, Allegra, and F/Sixteen. Our mission is to make every hospitality experience better than the last through leadership, passion for excellence, and a commitment to true hospitality.

About the role

W Scottsdale WET Deck, Cottontail Lounge & Living Room is seeking a Floor Manager to join the team. This full-time position balances administrative and financial responsibilities with hands-on operational leadership, requiring regular on-site presence during key business hours.

Responsibilities

• Support venue operations by opening/closing assigned shifts, supervising team members, and maintaining service, safety, and hospitality standards.
• Coach and develop front-of-house employees while supporting labor efficiency and accountability.
• Partner with management, security, and hotel teams on guest flow, events, reservations, and operational needs.
• Promote VIP table bookings and reservations, with the opportunity to earn commissions on qualifying bookings.
• Monitor venue conditions, equipment, and compliance with applicable health, safety, and labor requirements.
• Manage vendor invoices, accounts payable tracking, reconciliations, credits, and billing discrepancies.
• Maintain strong communication with vendors, hotel accounting, and senior leadership.
• Execute purchase orders and support inventory management for beverage, supplies, and related products.
• Assist with physical inventories, expense tracking, budget reporting, variance analysis, and other financial reporting.
• Maintain accurate records, filing systems, contracts, invoices, and administrative documentation.
• Support continuous improvement by refining processes, maintaining SOPs, and assisting senior leadership with reporting and operational initiatives.
• Perform other supportive functions as determined by the manager.

Requirements

• High School Diploma or GED equivalent.
• Previous hospitality and/or restaurant experience required; nightlife experience preferred.
• Previous leadership experience preferred.
• Excellent communication and interpersonal skills.
• Basic bar and alcohol knowledge.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Attention to cleanliness, safety procedures, and service standards.
• Guest-oriented mindset with a professional and team-focused attitude.
• Flexible availability including nights, weekends, and holidays.
• Necessary food handling and alcohol certifications required.

Benefits

• Fun work environment in a prime location with an amazing and collaborative team.
• Access to medical, dental, vision, life insurance, short-term & long-term disability, employee assistance program, and pet insurance.
• Paid sick leave.
• Employee discounts at our many venues.
• Exclusive access to events, shows, and other happenings.