Floor Manager - Lake Oswego
Elephants Delicatessen · Lake Oswego, OR · 2 days ago
On-siteBusiness Development$23–$27/hrFull-time
About the role
We are seeking a dynamic, guest-focused Floor Manager who leads from the front. This role is responsible for maintaining an active presence on the floor, ensuring operational excellence, and creating a culture where both guests and team members thrive.
Responsibilities
- Lead by example with consistent floor presence and hands-on support
- Oversee daily service execution to ensure exceptional guest experience
- Cross-train across all restaurant roles and step in as needed to support operations
- Coach and develop team members in real time, ensuring thorough and efficient documentation processes
- Reinforce service, sanitation, and food safety standards
- Assist with inventory management and cost controls
- Monitor workflow, staffing deployment, and pace during peak hours
- Promote specials, drive upselling, and maintain strong product knowledge
- Address guest concerns with professionalism and urgency
Requirements
- About 1 year of leadership experience in a restaurant or hospitality environment
- A genuine passion for hospitality and team development
- Strong communication and conflict resolution skills
- Ability to stay composed and solution-oriented under pressure
- High standards for cleanliness, safety, and operational excellence
- Reliability, accountability, and a collaborative mindset
Qualifications
Not specified
Skills
Not specified
Benefits
- Employer contributed vacation and sick time
- Kaiser Medical coverage, with alternative care as a bonus (acupuncture, chiropractic, massage therapy, etc.)
- Mental Health Services
- Dental, FSA (Flexible Spending Accounts), and 401(k) with 4% company match
- Training that will fast-track your culinary/hospitality career
- Free counseling and financial services
- Opportunities for advancement
- Discounts on our delicious made-from-scratch food
- Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and many more
Pay
$23.00 - $27.00/hour ($18.00 - $20.00/hour + tips which average an additional $5-$7/hour)
Schedule
Full Time Hours - Flexible availability including weekends is a must!