Floor Manager

Gjelina Restaurant in Noho on Bond St. is seeking an experienced Floor Manager to join our dynamic team! As a high-volume, high-energy restaurant, we pride ourselves on a strong team of hospitality professionals who live and breathe our culture. We value a fun, educational atmosphere and focus on ingredient-driven dishes, progressive wines, and exceptional guest experiences.

About the role

The Floor Manager ensures a high-quality service experience, leading the floor team to maintain service standards, cleanliness, and ambiance. This hands-on role requires strong leadership, communication, and the ability to handle operational tasks such as menu updates, inventory, staff training, and performance management. The Floor Manager fosters a positive, non-competitive environment while ensuring compliance with health and safety regulations.

Responsibilities

• Lead and support floor staff, ensuring service excellence.
• Maintain restaurant cleanliness, ambiance, and high standards of hygiene.
• Manage daily operations, including team coordination, guest relations, and inventory.
• Conduct pre-shift briefings and assist with menu updates.
• Oversee staff performance, coaching, and training.
• Ensure compliance with health, safety, and company policies.
• Address guest feedback and ensure high service standards.
• Assist in financial tasks, such as reviewing P&L and managing budgets.

Requirements

• 2+ years of experience in a management position within a high-energy, upscale setting.
• Exceptional leadership, communication, and problem-solving skills—always setting the standard.
• Thrive in a fast-paced environment, leading by example with confidence and grace.
• Proficient with financial reports, POS systems, and safety protocols, ensuring smooth operations.
• A natural at training, motivating, and empowering your team to exceed expectations.
• Flexible availability, including evenings, weekends, and holidays.
• Food Handler Certification and a solid grasp of Department of Health regulations (preferred but not required).

Pay

Salary Range: $70,000.00 to $80,000.00 per year (DOE and state).

Physical Demands & Work Environment

• Stand/walk for extended periods (8-10 hours) and lift up to 45 pounds.
• Work in a fast-paced, dynamic environment with moderate noise.