Floor Manager

About the Role

A Floor Manager is the leader who holds the floor. Reporting to the Hospital Administrator, you are their operational extension day to day and the person the team looks to when they need direction, support, or someone to set the pace. You lead by example and in the moment. You know the work because you do the work, and you help the team do it well. This role is designed for a strong veterinary professional who wants to take the next step into leadership while remaining actively involved in patient and client care.

Responsibilities

• Preparing the support team schedule
• Leading and assisting with one-on-ones with Team Members
• Coaching in the moment and setting the tone on the floor
• Supporting inventory management and ordering supplies
• Assisting with quarterly inventory
• Supporting efficient patient flow and day-to-day hospital operations
• Working side by side with the team, modeling the standard you hold them to

Requirements

• Compassion, Consistency, and Quality in every shift, for the team, patients, and pet parents
• Earns trust quickly and leads by example
• Stays calm, organized, and clear when the floor gets busy
• Coaches and supports the team while maintaining strong working relationships
• Dependable, detail-oriented, and takes ownership of the work
• Communicates clearly with hospital leadership and across the team
• Understands the importance of both the patient and client experience
• Comfortable working in a fast-paced environment that includes both general practice and urgent care
• Eager to grow and sees this role as an opportunity to develop as a veterinary leader
• Experience as a veterinary receptionist, veterinary assistant, or LVT
• Willingness to step up and lead

Benefits

• Quarterly support team incentive program
• Medical, dental, and vision with four premium plan options, including family coverage
• 401(k) with employer match
• 80 hours of PTO, a 10-hour Personal Celebration Day, and 6 paid floating holidays
• Continuing education stipend of $750 annually
• License renewal reimbursement where applicable
• Team Member pet care discount for up to four personal pets
• Uniform allowance
• Employee Assistance Program
• Opportunities for continued leadership growth within Cara Veterinary

Pay

Pay range of $26 to $37 per hour based on experience.

About Woodinville Veterinary Hospital & Urgent Care Services

Woodinville Veterinary Hospital & Urgent Care Services is located in the heart of Woodinville, WA, and serves pets and their families through both general practice and urgent care services. Woodinville offers the best of the Pacific Northwest, with easy access to trails, outdoor recreation, wineries, breweries, restaurants, and the greater Eastside. Our location is convenient to communities including Bothell, Kirkland, Redmond, and surrounding areas. As part of Cara Veterinary, our Woodinville team has the support and resources of a broader veterinary network while maintaining the feel and connection of a neighborhood veterinary hospital.