Floor Houseperson

Job Overview

Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assist room attendants in order to maintain Crescent’s high standards of quality.

Reports To

Executive Housekeeper

Essential Job Functions

• Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
• Empty room attendant carts of soiled linen and trash.
• Clean and remove spots from corridor walls and doors.
• Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
• Flip mattresses and move furniture as assigned by supervisor.

Required Skills And Abilities

• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Willing to “pitch-in” and help coworkers with their job duties and be a team player.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time.
• Lifting may include equipment or furniture weighing up to 100 lbs.
• Able to comprehend and follow instructions from supervisor.

Performance Standards

• Customer Satisfaction: Positive interaction with Crescent staff is crucial for a positive guest experience.
• Work Habits: Adhere to hotel standards for work procedures, dress, grooming, punctuality, and attendance.
• Safety & Security: Adhere to hotel security policies and procedures, report safety hazards and concerns.

Experience Required

• 1 - 3 years: Housekeeping or Janitorial Experience
• Preferred: Guest Service or Hospitality Experience