Floor Director, Short Hills

About the role

The Floor Director supports the location with consistent team leadership, floor presence, and hands-on Métier management with balanced attention to all teams and floors. This position is responsible for achieving Floor Group Métier Sales volume, and Selling Team total goaled volume. Responsible for preparation, participation, and attendance at Podium buy bi-annually.

Responsibilities

• Floor Ambassador – Day-to-day supervision, coaching, mentoring, and training of selling team, leading by example and ensuring excellent client service.
• Consistent floor presence and partner to other departments.
• Manage Métier merchandising for floor of responsibility.
• Identify and address daily stock needs by floor, communicating timely with Managing Director, Operations Management team, and Merchant team about opportunities, needs, and issues.
• Full responsibility for bi-annual attendance and preparation for buy for corresponding areas of responsibility.
• Build contests, measurable selling campaigns, or the like to bring about incremental improvement in business.
• Consistent communication with Managing Director and store management team.
• Weekly reporting and presenting business updates at Leadership meeting including sales to plan by total group and floor responsibility, team highlights, issues, etc.
• Able to conduct full analysis of business issues and opportunities affecting decided strategies onto the floors and with the teams.
• Coach staff for improved performance.
• Analyze productivity by Sales Associate and conduct Monthly Individual Productivity meetings coaching and setting goals for increased performance.
• Detailed client opportunities, selling by Métier performance, standards of service, and goals should all be addressed on a monthly basis.
• Writes and delivers annual performance appraisals.
• Addresses all performance issues in a timely manner.
• Responsible for timely preparation of inventories and cycle counts, including partnering with Operations Director in the reconciliation of discrepancies.
• Supervisory Responsibility: YES
• Budget Responsibility: YES
• Decision Making Responsibility: YES

Requirements

• Minimum 3 years prior Store Management experience, or flagship Assistant Store Manager Experience.
• Previous buying experience relative to Floor responsibility.
• Individual Management of multi-person teams.
• Prior reporting functions to Executive management and Merchant levels.
• Bachelor’s Degree preferred.
• Ability to represent Leadership of entire store in the absence of the Managing Director.
• Observant of support team and Guard team productivity and adherence to policy.
• Ability to gain partnership on store needs and lead these teams although not direct reports.

Skills

• Ability to represent Leadership of entire store in the absence of the Managing Director.
• Observant of support team and Guard team productivity and adherence to policy.
• Ability to gain partnership on store needs and lead these teams although not direct reports.
• Knowledge of French language helpful.
• Travel required, 3-5 weeks annually to Paris.

Benefits

Not specified.

Pay

$99,155.74 - $125,000.00 annually.

Schedule

Not specified.