Floating Store Management

This position is responsible for overseeing daily operations, ensuring a positive customer experience, and driving sales growth at Meineke Car Care Centers. You will spend two days working at your home store and three days floating to support our locations in Shelbyville, Radcliff, and Elizabethtown. This is a development position designed to prepare high-performing team members for future growth and advancement opportunities within the company.

Responsibilities

• Leadership
  • Hire, train, and develop a high-performing team at your home store.
  • Foster a positive work environment at all locations.
  • Conduct regular team meetings.
  • Ensure adherence to Meineke policies and procedures.
• Sales and Service
  • Develop and execute sales plans to meet or exceed goals.
  • Provide exceptional customer service across all locations.
  • Manage the customer service process, from greeting to follow-up.
  • Build accurate estimates and communicate repair recommendations.
  • Monitor and improve Meineke CSI scores.
• Operations
  • Maintain a clean, professional environment at all locations.
  • Manage daily tasks (scheduling, inventory, budgeting) at all locations.
  • Conduct safety inspections and maintain a safe work environment.
  • Perform other duties as assigned.
• Additional Responsibilities While Floating
  • Assist store managers with all aspects of their duties.
  • Cover stores during manager PTO/absences.
  • Share best practices and knowledge from your home store.
  • Help maintain consistent operations and customer service across locations.

Requirements

• Proven experience in automotive service or retail management.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Ability to build rapport with customers and staff.
• Proficient in computer software and applications.
• A passion for the automotive industry and exceptional customer service.

Benefits

• Floating Manager Bonus
• Company paid disability insurance
• Company paid life insurance
• Paid Holidays
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance