Floating Senior Relationship Banker
Primary Office Location
5340 Campbell Blvd., Nottingham, Maryland, 21236.
Position Overview
This position is primarily responsible for executing traditional consumer banking asks of retail banking customers. The incumbent is responsible for executing branch leads according to consumer bank standards, successfully executing all customer transaction requests, and effectively converting transactions to qualified sales or referral leads. The incumbent must adhere to all FNB policies, strategies, programs, and Core Values. The incumbent may be required to work at various locations within the market.
Primary Responsibilities
- Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
- Makes appropriate recommendations in the selling and cross-selling of Bank products and services.
- Identifies and achieves individual weekly sales goals set by the Branch Manager.
- Incorporates FNB digital products & services into customer interactions.
- Using FNB approved branch technology, inputs and maintains effective data quality for all referrals, customers, and applicants.
- Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
- Aids in the management of daily sales activity, assists with pre-shift sales huddles, and monitors and measures sales results.
- Completes operational duties of branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensuring all tasks performed adhere to the current policy and procedures.
- Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
- Performs other related duties and projects as assigned.
Risk Management
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
Compliance
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Skills Required
- Excellent customer service skills
- Excellent communication skills, both written and verbal
- Excellent organizational, analytical and interpersonal skills
- Detail-oriented
- Ability to use a personal computer and job-related software
- MS Word - Basic Level
- MS Excel - Intermediate Level
- MS PowerPoint - Basic Level
- Experience in a related position
- Knowledge of banking policies, procedures, consumer products and services
- Sales and customer service skills
Licenses/Certifications
Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.
Physical Requirements
Frequent driving (car, van, truck).
Compensation
Compensation Grade NEX10 Pay Range: $21.96 - $36.60
FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits.
We review pay regularly to ensure competitive and equitable pay.
FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.
EEO Statement
FNB provides all applicants and employees a discrimination and harassment free workplace.