Floating Senior Relationship Banker

Primary Office Location

2593 West Roosevelt Boulevard.
Monroe, North Carolina. 28110.

Position Overview

The position is primarily responsible for executing traditional consumer banking tasks for retail banking customers. The incumbent must execute branch leads, manage customer transactions, and convert transactions into sales or referral leads while adhering to FNB policies and Core Values. The incumbent may work at various locations within the market.

Primary Responsibilities

• Promotes the sales process through sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
• Makes appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales goals set by the Branch Manager.
• Incorporates FNB digital products & services into customer interactions using FNB-approved branch technology.
• Inputs and maintains effective data quality for all referrals, customers, and applicants using FNB-approved branch technology.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Aids in the management of daily sales activity, assists with pre-shift sales huddles, and monitors and measures sales results.
• Completes operational duties of the branch as assigned by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensuring all tasks performed adhere to the current policy and procedures.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• Serves as a risk manager for their business by understanding, reporting, responding to, managing, and monitoring the risks they encounter daily as required by F.N.B. Corporation's risk management program.

Skills Required

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical, and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position
• Knowledge of banking policies, procedures, consumer products and services
• Sales and customer service skills

Minimum Qualifications

• High School or GED
• 1 year of job-related experience

Physical Requirements

Frequent driving (car, van, truck)

EEO Statement

F.N.B. Corporation (FNB) and its affiliates do not discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. FNB provides all applicants and employees a discrimination and harassment-free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.