Floating Leasing Specialist - Full - Time
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started. Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences. Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values: We Are BelieversWe Communicate Authentically with CareWe Stay The CourseWe Drive Performance
Classification: Full-Time, Non-Exempt
About the role
The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.
Responsibilities
- Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
- Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
- Work with your team to reach daily and weekly leasing goals
- Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
- Work collaboratively with other staff members in a highly entrepreneurial environment.
Requirements
- 1-2 years of customer service and sales experience
- Ability to remain calm and collected in high-stress situations
- Enjoy and take pride in providing excellent service
- Warm, friendly demeanor
- Basic computer skills: typing and writing ability for correspondence, memos, etc.
Qualifications
- High School Diploma or equivalent
Skills
- Strong communication skills
- Experience with Entrata Software or familiarity with PM software is a plus
Benefits
- Health, Vision, and Dental Insurance
- 15 days of PTO and 10 paid holidays
- 3 Paid service days
- Paid parental leave
- 401K Plan with up to 6% matching
- Continued Education Program
- Employee Assistance Program
- Professional Development Program
- Short-term Disability Insurance
Pay
$21.00 Per Hour, with the ability to earn performance bonuses