Jobs · Management · Oregon

Floating Leasing Specialist

Avanath Capital Management, LLC · Portland, OR · 3 wk ago
On-siteManagement$19–$22.66/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Overview, The Role, Qualifications, Key Accountabilities (maybe split into sub-sections: Customer Service & Sales, Administrative, Resident Retention, Adherence to Property Management Rules...), Physical Demands & Working Conditions, How Avanath Supports You (Benefits), Diversity & Inclusion (maybe not needed unless specific content), Compensation Range. We must use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID etc. Remove boilerplate. We need to preserve all substantive information. So we need to extract content. Let's parse the posting: Overview: paragraph about Avanath. The Role: description of Leasing Specialist responsibilities. Qualifications: bullet list? Actually it's sentences: "Passion for providing exceptional customer service. 2+ years of sales and/or customer relations experience Low-income housing and tax credit experience is highly desired. Bilingual (English & Spanish) highly desired. Thrives in a fast-paced environment. Flexible schedule that may include evenings and weekends. Solid computer knowledge, Windows (Word, Excel), internet, and e-mail Working knowledge of Yardi Voyager Property Management software" Key Accountabilities: broken into sections: Customer Service & Sales (list of duties), Administrative (list), Resident Retention (list), Adherence to Property Management Rules, Regulations, and Guidelines (list). Also Physical Demands & Working Conditions (list). How Avanath Supports You (benefits list). Diversity & Inclusion (paragraph). Compensation Range. We need to decide which sections to output. The instruction: "Prefer a few substantive sections over many thin ones." So we can combine similar content. Use headings like About the role (maybe from Overview?), Responsibilities (Key Accountabilities), Requirements (Qualifications + maybe Skills?), Benefits (How Avanath Supports You), Pay (Compensation Range). Possibly also include Physical Demands? Could be part of Responsibilities or separate? But we can include as a section if substantive. However we need to avoid thin sections. Physical Demands is a list; could be part of Responsibilities? Might be better as its own section "Working Conditions". But the allowed headings list includes Schedule, Benefits, Pay, etc. Not "Working Conditions". But we can still use any heading? The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive. Probably we should stick to those headings. So we can map content to those. Thus: - About the role: could be Overview + The Role description (maybe combine). Use

    About the role

    then

    with overview and role description. - Responsibilities: could be Key Accountabilities (Customer Service & Sales, Administrative, Resident Retention, Adherence...). Use

    Responsibilities

    then
    • each duty. - Requirements: could be Qualifications (including skills). Use

      Requirements

      then
      • each qualification. - Benefits: How Avanath Supports You (benefits list). Use

        Benefits

        then
        • . - Pay: Compensation Range. Use

          Pay

          then

          with range. - Schedule: maybe from Qualifications: "Flexible schedule that may include evenings and weekends." Could be placed under Schedule heading. Use

          Schedule

          then

          . We should not repeat job title. Also we should not include boilerplate like Diversity & Inclusion (maybe could be omitted as not required? It's substantive but not in allowed headings; we could incorporate into About the role or Benefits? But it's about DEI, could be part of About the role? Might be okay to omit? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must keep DEI content. Where to put? Could add a section "Diversity & Inclusion" as heading, though not in examples but allowed? The instruction says use

          for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says "Use

          for section headings (e.g. ...)". Likely they expect only those headings. But we need to preserve DEI info; we could incorporate into About the role or Benefits as a paragraph. That would preserve info without new heading. That seems acceptable. Similarly Physical Demands & Working Conditions: could be part of Responsibilities or a separate section? Could be added as a paragraph under Responsibilities or maybe under Requirements? It's substantive; we could add a

          under Responsibilities after the list, or a separate heading like "Working Conditions" but that may be considered thin. Better to add a paragraph under Responsibilities. Thus final HTML:

          About the role

          Overview text + The Role description.

          Responsibilities

          • ... list items from Key Accountabilities...

          Physical Demands & Working Conditions: ...

          Requirements

          • ... qualifications...

          Benefits

          • ... benefits list...

          Pay

          Compensation Range $19 - $22.66 USD

          Schedule

          Flexible schedule that may include evenings and weekends.

          We need to ensure we don't repeat content. Let's extract exact sentences. Overview paragraph: "Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be." The Role paragraph: "The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce. An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges." We can combine into a few sentences. Now Responsibilities list: need to extract each bullet from Key Accountabilities. Key Accountabilities sections: Customer Service & Sales: - At all times, regardless, provides A+ customer service. - Greet and qualify all prospects. - Record all telephone and in-person visits on guest cards. - Inspect models and available “market-ready”, communicate related service needs to Community Manager. - Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale. - Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements. - Update availability report, process applications for approvals. - Ensure the apartment is ready for the resident to move in on the agreed date. - Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect’s needs. - Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community. - Assist in monitoring renewals. Distribute and follow up on renewal notices. Administrative: - Accept rental payments. - Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis. - Maintain current resident files. - Distribute all company or community-issued notices. - Maintain accurate monthly commission records on leases and renewals for bonus purposes. - Assist the management team with other various tasks as required. - Consistently implement policies of the community. Resident Retention: - Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments. - Quickly complete maintenance service requests and inform the maintenance team. - Answer questions for residents about community, repairs, rent, rules, etc. - Follow up on a timely basis if unable to respond to residents on all matters. - Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily. - Maintain open communication with Community Manager and Maintenance Supervisor. - Contribute to the cleanliness and curb appeal of the community on a continuing basis. - Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager. Adherence to Property Management Rules, Regulations, and Guidelines: - Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry. - Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable. Physical Demands & Working Conditions: - The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols. - Frequent sitting and walking - Repetitive use of the computer, keyboard, mouse, and phone - Reading, comprehending, writing, performing calculations, and communicating verbally. - May work in an elevated site, may walk on uneven ground. - Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling. How Avanath Supports You: - Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. - Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more! - Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates. - Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching Diversity & Inclusion paragraph (long). We'll incorporate as a paragraph under About the role or Benefits? Probably under About the role after overview. Compensation Range: "Compensation Range $19 - $22.66 USD" Schedule: from Qualifications: "Flexible schedule that may include evenings and weekends." Now we need to ensure we don't include boilerplate like cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. We have none. Now produce HTML. We must not include or tags. Just the fragment. Let's craft. We'll need to escape any HTML special characters? The text includes ampersand (&) in "health, dental & vision". Need to escape as &. Also "Yardi Voyager" fine. Also "Avanath". Also "U.S."? Not present.

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