Floating Leasing Specialist

About the role

Hillpointe is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across the Sun Belt. Ranked at the top of NMHC's list of Builders and Developers, our team ensures best-in-class execution. Built on its long and proven track record of real estate development, the firm’s investment approach is centered around its in-house general contracting expertise, enabling direct control of cost and delivery timeframe. For each project, Hillpointe directly controls land acquisition, land development, construction, procurement of building materials, asset management, and capital markets. This is more than just a job - it's a career-defining opportunity! At Hillpointe, you'll be part of a dynamic, innovative team that has tangible impacts on day-to-day operations and contributes directly to overall success. The Floating Leasing Specialist plays a critical role in supporting leasing efforts across multiple communities, stepping in where support is needed, including lease-ups, high-traffic periods, or new community launches. The specialist delivers property tours for prospective residents, provides exceptional customer service, showcases the lifestyle and value of the community, and must be highly adaptable, comfortable working in new environments, and willing to travel between properties and relocate temporarily or permanently if business needs require it. Work is primarily performed in a professional leasing office environment with regular interaction with prospective residents, current residents, vendors, and team members, requiring extended periods of computer use and occasional outdoor work while conducting property tours in varying weather conditions.

Responsibilities

• Travel to support multiple Hillpointe communities as assigned.
• Provide leasing coverage during team transitions, lease-ups, or peak leasing periods.
• Greet prospective residents and conduct engaging property tours.
• Highlight community features, amenities, and benefits tailored to the prospects.
• Answer questions and address concerns during tours.
• Provide timely responses to inquiries.
• Maintain cleanliness of community tour paths, amenities, and units to ensure positive appearance.
• Gather prospective resident information and proactively engage and follow-up through phone call, text message, and email communication.
• Assist in creating a welcoming and professional environment within the community.

Qualifications

• Ability and willingness to travel frequently to multiple properties within the portfolio.
• Flexibility to relocate temporarily or permanently based on operational needs.
• Previous experience in leasing, customer service, hospitality, or sales preferred.
• High school diploma or equivalent.
• Valid driver’s license for property operations and local travel (if required).

Skills

• Strong interpersonal and communication skills, including the ability to engage effectively with diverse individuals.

Requirements

• Ability to sit, stand, walk, and move throughout the property for extended periods of time.
• Frequent use of hands and fingers to operate office equipment (computer, keyboard, phone, copier, printer).
• Ability to talk and hear both in person and over the phone.
• Ability to read, write, and communicate clearly in English.
• Occasional bending, stooping, kneeling, reaching, and lifting.
• Ability to lift and/or move up to 25 pounds (e.g., marketing materials, office supplies, packages).
• Ability to walk stairs and tour indoor and outdoor areas, including model units and common areas.
• Visual acuity sufficient for reviewing lease documents, computer screens, and property signage.

Benefits

• Free rent is provided at an assigned Hillpointe community, subject to policy and position requirements.

Schedule

Typical work schedule may include weekends, evenings, or holidays based on leasing activity and business needs.