Floating Leasing Consultant - Cambridge

About the role

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.

Responsibilities

• Proactively responding to sales leads, promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities
• Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals
• Supporting community marketing efforts by positively influencing online presence, offering input on advertising campaigns
• Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
• Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution
• Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures

Requirements

• High School diploma or equivalent
• Strong customer service/customer facing orientation: Retail Sales, Hospitality
• Well organized with ability to prioritize and multi-task
• Excellent communication and interpersonal skills
• Proficiency in using property management software & Google Suite
• Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
• Knowledge of federal and state apartment housing laws
• Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job

Qualifications

• Experience in leasing or property management
• College degree or coursework

Skills

• Effective communication
• Customer service orientation
• Organizational skills
• Property management software proficiency
• Leasing or property management experience
• Google Suite proficiency

Benefits

• Medical, dental, and vision care
• 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
• 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
• Paid Community Service Hours
• Leadership Development

Pay

$24.29 - $29.69 per hour

Schedule

Tuesday-Saturday: 9am-6pm