Floating Leasing Consultant

Mission

Aura Living is a premier multifamily management firm committed to delivering operational excellence and strategic growth in the Idaho market. We believe in driving long-term value for owners, residents, and partners through innovative strategies and exceptional service.

Team

We are seeking a Multi-Family Leasing Consultant to join our dynamic team. Ideal candidates will demonstrate strong leadership, effective teamwork, and a track record of success in the industry. We offer competitive compensation, comprehensive benefits, and a supportive work environment where employees thrive.

Position Details

• Location: Boise ID
• Status: Full-time, Non-Exempt
• Hours: Based on specific community needs

Primary Responsibilities

• Maintain full knowledge of all available apartments, their current condition, and available move-in dates.
• Conduct a complete rental market comparison on a monthly basis to be used as a marketing tool.
• Keep all rental and marketing information updated.
• Daily inspection of model and vacant apartments to ensure optimum showable condition.
• Report any deficiencies immediately to the Community Manager.
• Confident in closing by appealing to the customer's needs and wants and ask for the sale at least 3 times during a community and apartment tour.
• Ensure rental applications are filled out properly, signed, and processed timely.
• Utilize all available marketing tools (flyers, brochures, referral coupons, etc.).
• Fill out Welcome Cards completely for all future residents and use as a list for weekly "call backs."
• Market community to local businesses upon request by the Community Manager.
• Provide excellent customer service to everyone who visits the Leasing Office. This includes residents, vendors, future residents, associates, and anyone else visiting the Community.
• Inform Community Manager of the rental application results from the resident screening company and notify applicant of results as directed by the Community Manager.
• Create resident files for new move-ins and ensure all paperwork is prepared in accordance with Company policies and procedures.
• Inspect the apartment for a new resident 24 hours in advance to ensure it is in move-in condition and all keys work. Report any deficiencies immediately to the Community Manager.
• Complete all paperwork required by Company when a resident moves in/moves out.
• Collect rents and other fees in accordance with lease agreements and record accurately when directed by Community Manager.
• Record service requests accurately.
• Aid with all other paperwork and special projects as requested by the Community Manager.
• Maintain the cleanliness of the Leasing Office, model, and targeted apartments is required to ensure optimum condition for renting.
• Maximize rental revenue by maintaining high occupancy and reducing vacancy loss, bad debt loss, and concessions.
• Work with Community Manager to improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset.

Attributes of a Strong Candidate

• 1+ year in multi-family leasing and sales practices.
• Effective in exploring the market to identify opportunities and secure residents.
• Provide excellent customer service to everyone who visits the Leasing Office. This includes residents, vendors, future residents, associates, and anyone else visiting the Community.
• Aid with all other paperwork and special projects as requested by the Community Manager.
• Knowledge and skill with Leasing Contracts.
• Proficient in MS Word applications including but not limited to, MS Word, Excel, Power Point, and property management software.
• Versatile in verbal and written communications.
• Customer service skills.
• Consistently proactive and able to prioritize workload, manage challenging situations, and meet deadlines.