Floating Community Manager

ECI Group is a privately owned, fully integrated real estate organization with development, construction, investment, and property management groups. For over 50 years, we’ve built a reputation for innovation and performance in the multifamily industry, managing more than 7,500 units across the Southeast and Texas.

About the role

As a Floating Property Manager, you’ll travel between properties within your assigned portfolio, overseeing day-to-day operations to achieve occupancy and revenue goals. This hands-on role involves staff management, leasing, marketing, compliance, accounting, resident satisfaction, and maintenance coordination. You’ll create positive experiences for visitors, residents, and staff while ensuring smooth property operations.

Responsibilities

• Manage daily operations for the property and staff, including security, maintenance, leasing, and financials.
• Ensure compliance with community policies and lease agreements; address violations and communicate with residents.
• Inspect vacant apartments regularly to verify condition.
• Maintain confidential and secure office and resident files.
• Coordinate with the Maintenance Supervisor and team on all property maintenance aspects.
• Deposit and record all monies received daily, following proper procedures.
• Oversee staff training programs in conjunction with the Regional Manager and Maintenance Supervisor.
• Develop and maintain a resident renewal program to encourage retention.
• Ensure compliance with all required permits (e.g., pool, spa, elevator).
• Review general ledgers, approve invoices, and oversee variance reporting.
• Maintain contract files, insurance certificates, and monitor contract renewals.
• Ensure timely collection and posting of rent and other charges.
• Issue legal notices, meet deadlines for evictions/writs, and attend court hearings.
• Report liability claims, legal complaints, or violations to the Regional Supervisor and/or corporate office.
• Complete employee performance reviews and recommend salary increases or advancements.
• Attend safety meetings, monitor staff safety precautions, and report workers' compensation issues.
• Stay current on the property’s sub-market, competitors, and nearby businesses impacting occupancy/income.

Requirements

• Willingness to travel up to 50% between assigned properties.
• Minimum 3 years of multi-family industry experience; prior Property Manager experience preferred.
• High school diploma or equivalent.
• Proficiency in Microsoft Office Suite and YARDI (or similar industry software).
• Strong customer service and interpersonal skills for building relationships with colleagues, residents, vendors, and the public.
• Ability to perform intermediate mathematical functions accurately.
• Regular and predictable attendance to meet business needs.
• Access to reliable transportation.

Qualifications

• CAM, ARM, or CCRM designations are a plus.
• College degree is preferred.

Work Environment

• Frequently on your feet; may involve climbing stairs to access upper-floor apartments.
• Primarily indoor work; occasional outdoor work in various weather conditions.

Benefits

• Competitive pay with commission potential.
• 30% rental discount at ECI properties.
• Health, dental, vision, and short/long-term disability insurance.
• Paid time off and company holidays.
• 401k with 4% company match.
• Wellness plans, flexible spending accounts, and dependent care.
• Professional development programs via the Path to Excellence Program.