Floating Assistant Community Manager - NY/NJ

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America—one that continues to get better as it grows. As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we offer scale and opportunities most companies can’t. At Vivmark, team members move up and across functions, markets, and disciplines, building lasting careers. We invest in growth, development, and capabilities that make both our team and our company better, and we hold ourselves to the highest standards as an employer.

About the role

As a Floating Assistant Community Manager, you will support multiple communities by stepping in where needed to drive the full sales cycle, maintain operational excellence, and deliver an exceptional resident experience. This role requires flexibility, strong business acumen, and the ability to quickly build relationships with prospects, residents, and teams across different locations. You will play a key role in stabilizing operations, supporting occupancy goals, and ensuring consistency in service standards, while building a clear pathway toward a Community Manager position.

Responsibilities

• Travel between assigned communities to provide coverage and operational support as needed, ensuring continuity in performance and resident experience
• Drive the leasing and renewal process by building strong connections with prospects and residents, utilizing effective sales techniques, and maintaining in-depth knowledge of each community
• Lead, mentor, and support onsite teams in sales, marketing, and customer service to foster a positive and high-performing environment
• Manage financial transactions, including rent collections, payments, and audits, ensuring accuracy in resident files across multiple communities
• Explain lease provisions, oversee move-in processes, and conduct new resident orientations to ensure a seamless experience
• Respond promptly to resident inquiries, proactively address concerns, and follow up to ensure resolution and satisfaction
• Partner closely with maintenance teams to coordinate service requests and ensure timely completion of resident needs
• Adapt quickly to different team dynamics, property types, and market conditions while maintaining consistent execution of company standards
• Monitor market and property trends to support occupancy goals and provide insights for future business needs

Requirements

• Residential or commercial property management experience
• Ability to travel and support our properties in the NJ, NY Metro, and Westchester County locations
• Customer service and sales experience
• High School diploma or equivalent
• Valid driver’s license, good driving record, auto insurance, and reliable transportation if operating a motorized vehicle (e.g., car, golf cart) during work
• Computer literacy and effective communication skills; must be able to communicate orally and in writing in English for all work-related purposes
• Knowledge of federal and state apartment housing laws
• Availability to work a flexible schedule, including weekends
• Office team members must use their own smartphone with updated software, password protection, and compliance with in-house security systems
• Ability to use a computer effectively and read written communications
• Ability to lift, push, pull, or carry up to 15 pounds for disseminating documents, supplies, or materials
• May be required to climb stairs depending on the property structure

Bonus Qualifications

• Residential Sales & Leasing experience

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid vacation and company holidays
• Exclusive team member housing discounts

Pay

Salary: $30.03 - $33.37/hour. Team members are eligible for overtime pay and performance incentives. Starting pay will be determined based on job-related skills, experience, and qualifications.