Floater (Full Time) - Tulsa, Harvard
Prosperity Bank · Tulsa, OK · 1 mo ago
OTHRFull-time
We need to produce HTML fragment with sections: About the role? The posting includes POSITION PURPOSE, Essential Functions And Basic Duties, Qualifications, Skills/Abilities, TRAVEL REQUIREMENTS, Physical Activities And Requirements, Mental Activities And Requirements, Hours. Also maybe Benefits? Not present. Pay? Not present. Schedule? Hours present. So we can have sections: About the role (maybe from POSITION PURPOSE), Responsibilities (Essential Functions...), Qualifications, Skills, Travel Requirements, Physical Requirements, Mental Requirements, Hours (Schedule). Use for each heading. Use
for each heading. Use - for lists. Use
for prose.
We must not repeat job title. No Job ID. Remove boilerplate: External Applicants..., Internal Applicants..., Prosperity Bank is an Equal Opportunity Employer. Also remove application instructions. Also remove duplicated lines. Also remove cookie/navigation/legal/EEO etc.
We need to preserve all substantive information. Let's extract content.
POSITION PURPOSE paragraph: "Responsible for performing a broad variety of financial services as needed at multiple locations including teller functions, (deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances), Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with bookkeeping and checking account problems, answer customer questions regarding Bank services provided and performs a variety of account maintenance), and Customer Advocate functions (courteously and promptly resolves customer questions or problems, assists customers with all telephone inquiries regarding bank accounts and bank services, completes appropriate documentation to complete customer transactions). Cross sells services as required. Responsible for providing excellent customer service and maintaining strong professional relationships."
We can put that under About the role (or maybe as a summary). Use
.
Essential Functions And Basic Duties: long paragraph with many bullet-like sentences. We need to turn into list items. The text includes many sentences separated by periods. We'll break into logical duties. Could list each duty as
- . Must preserve all info.
Let's parse:
"Assumes responsibility for the effective and professional performance of financial service functions. Presents and explains Bank services and products to clients and assists in meeting their financial needs including the following: opening, closing, and maintaining all checking, savings, time deposits, IRA’s, safe deposit boxes, and savings bondsAnswers questions and solves problems for clients by listening to problems, collecting data, securing answers.Assists clients with disputes involving Bank online, Master Money, ATM services, or deposit accounts.Tele-consulting Meets goals set on scorecard Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Represents the Bank in a courteous and professional manner.Receives deposits in person or by mail.Receives loan payments in person or by mail. Properly computes interest.Processes cash advances, travelers’ checks, cashiers’ checks, money orders, government bonds, and similar transactions.Disburses cash or check withdrawals in person, by telephone, or by mail.Processes transfers.Opens and closes computer terminal accounts daily. Processes assigned cash and transactions and balances at end of day.Receives and processes payroll deduction starts, stops, and increases.Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.Has no more than one proof error within a 30-day periodFollows Teller procedures consistently Assumes responsibility for the effective and professional performance of financial service functions in the Call Center. (Lubbock Division only) Assists customer with all inquiries involving checking, savings, certificates of deposit, IRA, loan, business, and trust accounts.Performs file maintenance and account changes as needed.Assist customers with Bank on Call, Bank online, and Debit/Tillie card services.Performs research needed to resolve customer account issues.Maintains files for each customer assisted.Researches and resolves problems with customer accounts.Meets goals set on scorecardOther duties include working with wire transfers, interest rate inquiries, safe deposit boxes, error resolution, deceased customers, lost or stolen account related items or information and forged or fraudulent activity, and teller services Assumes responsibility for establishing and maintaining effective, professional business relations with customers. Ensures that customers' requests and questions are promptly resolved.Operates online teller terminal. Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status.Receives and processes new customer accounts and changes to existing accounts.Receives and processes changes of name, addresses, and other account information as needed.Maintains privacy of customer account information.Ensures that the Bank's quality reputation is maintained and projected. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assists area personnel as required.Keeps supervisor informed of area activities and significant problems.Completes required reports and records accurately and promptly.Attends meetings and training classes that may be held on weekday, evenings, and/or Saturdays Assumes Responsibility For Related Duties As Required Or Assigned. Actively and professionally cross sells Bank services. Performs related clerical duties as needed.Ensures that work area is clean, secure, and well maintained.Performs research and NSF duties as needed. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time."
We need to keep all substantive info; we can break into list items each sentence.
Qualifications: "Education/Certification: High school graduate or equivalent. Required Knowledge: Understanding of Bank operations preferred. Proficiencies DNA Standard/UX All required training and webinars in 90-day plan CTR/MIL understanding IVIEW Product Knowledge SCO ATM Balancing WITS/Wires – min. domestic Risk Management Skill Dual Control Experience Required: At least one year of related experience/cash handling required. Previous Teller experience preferred."
We need to parse into list maybe.
Skills/Abilities: "Good communication skills. Professional appearance, dress, and attitude. Good math skills. Good typing skills. Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone."
TRAVEL REQUIREMENTS: "TRAVEL REQUIREMENTS: Regular travel to branch locations within the division (includes out of town travel) dependable transportation. Overnight or multiple night stays in some out-of-town locations. Any mileage driven outside a 25-mile radius of associates home or designated base location will qualify for reimbursement in accordance with the Banks Mileage Allowance Policy."
Physical Activities And Requirements Of This Position: list of items: Talking..., Average Hearing..., Finger Dexterity..., Repetitive Motion..., Average Visual Abilities..., Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. No hazardous or significantly unpleasant conditions (such as in a typical office).
Mental Activities And Requirements Of This Position: Reasoning Ability..., Mathematics Ability..., Language Ability..., Ability to write complex sentences..., Ability to communicate in complex sentences...
Hours: "Hours: Monday - Friday 8:00 AM - 6:00 PM (flexible). 40 hours"
We need to output HTML fragment only.
We'll create sections:
About the role
...
Responsibilities
- ...
...
Qualifications
- ...
...
Skills
- ...
...
Travel Requirements
- ...
...
Physical Requirements
- ...
...
Mental Requirements
- ...
...
Schedule
...
We must not include empty sections. All have content.
Now craft the content precisely, preserving info.
Let's write About the role paragraph exactly as POSITION PURPOSE.
"Responsible for performing a broad variety of financial services as needed at multiple locations including teller functions, (deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances), Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with bookkeeping and checking account problems, answer customer questions regarding Bank services provided and performs a variety of account maintenance), and Customer Advocate functions (courteously and promptly resolves customer questions or problems, assists customers with all telephone inquiries regarding bank accounts and bank services, completes appropriate documentation to complete customer transactions). Cross sells services as required. Responsible for providing excellent customer service and maintaining strong professional relationships."
Now Responsibilities list: We'll break each sentence.
I'll create list items:
- Assumes responsibility for the effective and professional performance of financial service functions.
- Presents and explains Bank services and products to clients and assists in meeting their financial needs including the following: opening, closing, and maintaining all checking, savings, time deposits, IRA’s, safe deposit boxes, and savings bonds.
- Answers questions and solves problems for clients by listening to problems, collecting data, securing answers.
- Assists clients with disputes involving Bank online, Master Money, ATM services, or deposit accounts.
- Tele-consulting Meets goals set on scorecard (maybe combine? Actually "Tele-consulting Meets goals set on scorecard" is a phrase; we can keep as "Tele-consulting; meets goals set on scorecard.")
- Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
- Represents the Bank in a courteous and professional manner.
- Receives deposits in person or by mail.
- Receives loan payments in person or by mail.
- Properly computes interest.
- Processes cash advances, travelers’ checks, cashiers’ checks, money orders, government bonds, and similar transactions.
- Disburses cash or check withdrawals in person, by telephone, or by mail.
- Processes transfers.
- Opens and closes computer terminal accounts daily.
- Processes assigned cash and transactions and balances at end of day.
- Receives and processes payroll deduction starts, stops, and increases.
- Verifies transactions.
- Monitors deposit amounts and examines documents for endorsement and negotiability.
- Detects and resolves discrepancies promptly.
- Has no more than one proof error within a 30-day period.
- Follows Teller procedures consistently.
- Assumes responsibility for the effective and professional performance of financial service functions in the Call Center. (Lubbock Division only)
- Assists customer with all inquiries involving checking, savings, certificates of deposit, IRA, loan, business, and trust accounts.
- Performs file maintenance and account changes as needed.
- Assists customers with Bank on Call, Bank online, and Debit/Tillie card services.
- Performs research needed to resolve customer account issues.
- Maintains files for each customer assisted.
- Researches and resolves problems with customer accounts.
- Meets goals set on scorecard.
- Other duties include working with wire transfers, interest rate inquiries, safe deposit boxes, error resolution, deceased customers, lost or stolen account related items or information and forged or fraudulent activity, and teller services.
- Assumes responsibility for establishing and maintaining effective, professional business relations with customers.
- Ensures that customers' requests and questions are promptly resolved.
- Operates online teller terminal.
- Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status.
- Receives and processes new customer accounts and changes to existing accounts.
- Receives and processes changes of name, addresses, and other account information as needed.
- Maintains privacy of customer account information.
- Ensures that the Bank's quality reputation is maintained and projected.
- Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management.
- Assists area personnel as required.
- Keeps supervisor informed of area activities and significant problems.
- Completes required reports and records accurately and promptly.
- Attends meetings and training classes that may be held on weekday, evenings, and/or Saturdays.
- Assumes Responsibility For Related Duties
for prose. We must not repeat job title. No Job ID. Remove boilerplate: External Applicants..., Internal Applicants..., Prosperity Bank is an Equal Opportunity Employer. Also remove application instructions. Also remove duplicated lines. Also remove cookie/navigation/legal/EEO etc. We need to preserve all substantive information. Let's extract content. POSITION PURPOSE paragraph: "Responsible for performing a broad variety of financial services as needed at multiple locations including teller functions, (deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances), Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with bookkeeping and checking account problems, answer customer questions regarding Bank services provided and performs a variety of account maintenance), and Customer Advocate functions (courteously and promptly resolves customer questions or problems, assists customers with all telephone inquiries regarding bank accounts and bank services, completes appropriate documentation to complete customer transactions). Cross sells services as required. Responsible for providing excellent customer service and maintaining strong professional relationships." We can put that under About the role (or maybe as a summary). Use
. Essential Functions And Basic Duties: long paragraph with many bullet-like sentences. We need to turn into list items. The text includes many sentences separated by periods. We'll break into logical duties. Could list each duty as
About the role
...
Responsibilities
- ... ...
Qualifications
- ... ...
Skills
- ... ...
Travel Requirements
- ... ...
Physical Requirements
- ... ...
Mental Requirements
- ... ...
Schedule
...
We must not include empty sections. All have content. Now craft the content precisely, preserving info. Let's write About the role paragraph exactly as POSITION PURPOSE. "Responsible for performing a broad variety of financial services as needed at multiple locations including teller functions, (deposits, withdrawals, loan payments, cashiers’ checks, money orders, and cash advances), Customer Service functions (opening and closing accounts, renewing certificate accounts, and assisting customers with bookkeeping and checking account problems, answer customer questions regarding Bank services provided and performs a variety of account maintenance), and Customer Advocate functions (courteously and promptly resolves customer questions or problems, assists customers with all telephone inquiries regarding bank accounts and bank services, completes appropriate documentation to complete customer transactions). Cross sells services as required. Responsible for providing excellent customer service and maintaining strong professional relationships." Now Responsibilities list: We'll break each sentence. I'll create list items: - Assumes responsibility for the effective and professional performance of financial service functions. - Presents and explains Bank services and products to clients and assists in meeting their financial needs including the following: opening, closing, and maintaining all checking, savings, time deposits, IRA’s, safe deposit boxes, and savings bonds. - Answers questions and solves problems for clients by listening to problems, collecting data, securing answers. - Assists clients with disputes involving Bank online, Master Money, ATM services, or deposit accounts. - Tele-consulting Meets goals set on scorecard (maybe combine? Actually "Tele-consulting Meets goals set on scorecard" is a phrase; we can keep as "Tele-consulting; meets goals set on scorecard.") - Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. - Represents the Bank in a courteous and professional manner. - Receives deposits in person or by mail. - Receives loan payments in person or by mail. - Properly computes interest. - Processes cash advances, travelers’ checks, cashiers’ checks, money orders, government bonds, and similar transactions. - Disburses cash or check withdrawals in person, by telephone, or by mail. - Processes transfers. - Opens and closes computer terminal accounts daily. - Processes assigned cash and transactions and balances at end of day. - Receives and processes payroll deduction starts, stops, and increases. - Verifies transactions. - Monitors deposit amounts and examines documents for endorsement and negotiability. - Detects and resolves discrepancies promptly. - Has no more than one proof error within a 30-day period. - Follows Teller procedures consistently. - Assumes responsibility for the effective and professional performance of financial service functions in the Call Center. (Lubbock Division only) - Assists customer with all inquiries involving checking, savings, certificates of deposit, IRA, loan, business, and trust accounts. - Performs file maintenance and account changes as needed. - Assists customers with Bank on Call, Bank online, and Debit/Tillie card services. - Performs research needed to resolve customer account issues. - Maintains files for each customer assisted. - Researches and resolves problems with customer accounts. - Meets goals set on scorecard. - Other duties include working with wire transfers, interest rate inquiries, safe deposit boxes, error resolution, deceased customers, lost or stolen account related items or information and forged or fraudulent activity, and teller services. - Assumes responsibility for establishing and maintaining effective, professional business relations with customers. - Ensures that customers' requests and questions are promptly resolved. - Operates online teller terminal. - Provides in person, by telephone, or by mail, information that customers may authorize concerning their account status. - Receives and processes new customer accounts and changes to existing accounts. - Receives and processes changes of name, addresses, and other account information as needed. - Maintains privacy of customer account information. - Ensures that the Bank's quality reputation is maintained and projected. - Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. - Assists area personnel as required. - Keeps supervisor informed of area activities and significant problems. - Completes required reports and records accurately and promptly. - Attends meetings and training classes that may be held on weekday, evenings, and/or Saturdays. - Assumes Responsibility For Related Duties