Float Welcome Coordinator
Oak Street Health, part of CVS Health · New Haven, CT · 6 days ago
OTHR$17–$31.3/hrFull-time
Core Responsibilities
- Welcome patients and guests
- Conducting visit check-in and assisting patients with required forms
- Collecting co-pays
- Updating patient information and making changes in electronic medical record platform
- Scheduling/rescheduling appointments within electronic medical records platform
- Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
- Managing faxes in the electronic fax platform
- Maintaining the cleanliness of the Welcome and Community Room areas
Requirements
- Strong computer skills required and basic knowledge of Google Suite
- Professional phone etiquette
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
- US work authorization
- Experience in customer service setting strongly preferred
- Some college preferred
Skills
- A flexible and positive attitude
- A welcoming and nurturing attitude toward our patient population of older adults
- A high level of integrity
- Someone who embodies being “Oaky”
About the Role
Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.