Float Medical Office Assistant , per diem

Are you looking to make a real difference in the lives of others, using cutting-edge medical technology in an empowering and supportive work environment? Join our growing and well-respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment.

Schedule

Varying hours based on business need and location. Will travel between 14 different practices within the Finger Lakes Region (approximately 25-minute radius from Thompson Hospital).

Pay

Pay range: $19.64 - $24.50, based on experience.

Company Culture

Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed, and your ideas are part of the solution. Three of our executives have an RN background, so we understand the importance of the patient experience!

• Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
• Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
• Staff Recognition platforms: Shining Stars, CARESCount website

Responsibilities

The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and selected clinical tasks. These tasks include but are not limited to:

• Supplies inventory, stocking, and ordering
• Rooming patients and taking vitals
• Performing phlebotomy and EKGs
• Specimen collection
• Medical record documentation
• Assisting providers with exams and minor surgical procedures, wound cleaning, and dressing
• Actively supporting physicians and nurses
• Participating in departmental meetings and identifying ways to improve processes and service to patients
• Managing a demanding workload with accuracy and representing the office professionally
• Providing excellent customer service to patients, families, staff, physicians, management, vendors, and the public
• Guarding the confidentiality of sensitive information, including patients, staff, and the health system

Required job-specific competencies:

• Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner
• Demonstrates the ability to develop and maintain collaborative working relationships with patients, families, coworkers, medical staff, management, and other health system departments
• Demonstrates skill in providing care appropriate to the age of patients served in a primary or specialty care office setting
• Demonstrates knowledge and principles of growth and development over a lifespan
• Exhibits time management, keyboarding, and multi-tasking skills to assure business components of the practice are maintained efficiently
• Works independently to complete job assignments but also acts as a supportive, engaged participant in team-based work and meetings
• Ensures all Hospital, State, Federal, and other regulatory requirements are met as per job function
• Remains current with certification requirements if certified
• Flexible and willing to travel to other practices upon management request
• Attention to detail to avoid mistakes

Qualifications

• High School Diploma required
• BLS certification required
• Medical secretarial experience preferred
• MOA experience preferred
• Medical background preferred
• Computer knowledge and skills, including Outlook and Microsoft Office, preferred
• Graduate of an approved program for certification of Medical Office Assistants preferred
• CMOA certification preferred
• Phlebotomy skills preferred or ability to attain phlebotomy clearance once employed
• Strong EMR experience preferred
• Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage, and their application to multiple patients in various scenarios is strongly preferred