Flight Operations - Test Dispatcher II
Customer Base: As a Flight Ops Scheduler/Dispatcher, you will work with a dynamic range of people internal and external to Gulfstream, including present and future aircraft customers, Sales and Marketing, Customer Support, Service Center Operations, corporate offices, flight crews, experimental aircraft groups, and maintenance teams.
About the Role
This position description addresses two separate Flight Operations Test Dispatcher II roles: Demonstration or Test. Some duties, responsibilities, and requirements are identical; others differ as noted.
Demonstration: Under minimal supervision, dispatch and schedule corporate aircraft and flight crew to effectively meet company goals. Serve as the central point of contact for flight operations, coordinating communication between Sales and Marketing, service centers, corporate offices, customers, flight crew, accounting, and maintenance departments.
Test: Under minimal supervision, dispatch and schedule flight test aircraft or flight operations (experimental, initial phase, final phase, and service center aircraft) and flight crew to effectively meet company goals. Serve as the central point of contact for worldwide flight test operations, coordinating communication between initial phase, final phase, service centers, corporate offices, sales, customers, flight crew, accounting, and maintenance departments.
Responsibilities
- Serve as central point of contact for all domestic and international flight operations.
- Liaison with Sales team regarding customer requests for demonstration flight schedules.
- Mitigate all risks associated with flights to ensure safe and efficient operation.
- Safely coordinate with the customer base, the release, and dispatch of all flights.
- Act as liaison for supplemental charter procurement.
- Perform other duties as assigned.
Requirements
- Associate's Degree required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
- 6 years of experience with international air transportation operations.
- Advanced experience with aircraft scheduling and flight planning software.
- Prior experience in military or civilian flight operations.
- Ability to read, write, speak, and understand the English language.
Qualifications
- Strong flight scheduling background preferred but not required.
- FAA Licensed Dispatcher preferred but not required.
- Business or Military aviation scheduling/dispatch background preferred.
- International and Charter trip management background preferred.
- FOS/Horizon Scheduling application background preferred but not required.