Flight Operations Supervisor

Join a global leader in private aviation offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing, and jet cards. Flexjet operates over 270 aircraft with more than 1,600 pilots across 150 domiciles worldwide, delivering premium private jet travel experiences. The Flight Operations Supervisor will report directly to the Chief Pilot and must reside in Cleveland, OH.

Responsibilities

• Assist in the daily management of Flexjet aircraft and all designated flight crews.
• Manage and support line crewmembers.
• Review aircraft performance calculations.
• Support the Owner Services Department and the Sales Department as a technical resource.
• Engage in proactive management of flight operations in conjunction with the Operational Control Center.
• Collaborate with Assistant Chief Pilots to develop, implement, and ensure crew adherence to company and aircraft‑specific Standard Operating Procedures (SOP).
• Assist with the development and maintenance of standard aircraft checklists.

Supervisory Responsibilities

• Conduct crew interviews and provide hiring recommendations.
• Monitor assigned crewmembers’ training and checking events.
• Monitor crew performance and recommend upgrades, additional training, or remedial actions as needed.
• Address complaints and resolve problems.

Education & Experience

• Bachelor’s degree in business or an aviation‑related field preferred.
• 2–4 years of experience within an aviation environment.
• 2–4 years of supervisory experience.
• Equivalent combination of education and experience acceptable.
• Strong understanding of FARs related to Part 91, Part 121, or Part 135 airline operations.
• ATP‑rated pilot certification required.

Required Skills

• Excellent oral and written communication and problem‑resolution skills.
• Ability to maintain a high level of professionalism in a fast‑paced environment and adapt to changing business needs.
• Detail‑oriented, highly self‑motivated, and capable of working productively both independently and within a team.
• Proficiency with Microsoft software applications and aptitude for learning company‑specific software.
• Proven leadership skills and a positive demeanor to work effectively within the flight department and across other departments.

Schedule

Flexible schedule required, including night and weekend duties.